As the San Diego Natural History Museum’s Library Director, you will care for and promote the library and archives for one of San Diego’s most popular, beloved, and oldest museums. We are seeking a dynamic librarian who will be an integral part of the science division and science communication team within the Museum. This position oversees not only the research library, special collections and digital archives, but also acts as curator for a dedicated library exhibition gallery. You’ll work alongside staff from across the organization as an advocate for best practices in metadata standards and information archiving. If you love a diverse portfolio this is an ideal position. Our work studying, preserving, and promoting the understanding of the most biodiverse area in the lower 48 states is more critical than ever. We seek a Library Director that shares our passion and vision.  

We seek a champion for implementing best practices in digital asset management, who can also manage the day-to-day activities of a traditional research library. An ideal candidate will demonstrate a desire to guide curators, collection managers, and other staff to develop best practices in collection metadata management and the museum’s growing assortment of born-digital resources. We seek a candidate with an active and creative mind, a passion for education, biodiversity and conservation. You will be joining a convivial and dedicated team, with opportunities to extend the reach of the library into exhibits, education, marketing, and fundraising. As Director of the Library, you will report directly to the Vice President of Science and Conservation. Depending on experience starting salary will range from $58,500-$65,000 with a great benefits package.  

About the Library: The Research Library and Special Collections consist of a main library of some 56,000 volumes on natural history topics, including many bound journal issues and monographs. Special Collections include an historic image collection, rare book collection with books dating as early as the 1500s, map collection dating to the 1700s, and an extensive collection of fine art on natural history subjects. In addition, there is a comprehensive archive of the historical records, original field notes, correspondence, and other primary documents from the early days of the Museum. See https://www.sdnhm.org/science/research-library  

Required Knowledge, Skills, and Abilities 

• A Master’s in Library Science (MLS) from an American Library Association (ALA) accredited program or equivalent experience in the field, 
• Demonstrated knowledge of MARC and non-MARC (e.g., Dublin Core and Darwin Core) metadata formats and standards, 
• Excellent oral and written communication skills, 
• Ability and willingness to work with colleagues in collaborative and team environments,  
• Demonstrated commitment to diversity and ability to effectively work with a diverse range of people, 
• Two years of experience working in libraries, but recent graduates with demonstrable experience will be considered, 
• Academic or avocational experience in natural history is strongly preferred, 
• Experience in outreach activities and supervisory experience are preferred, 
• Experience with rare/antiquarian books also preferred,  
• Bilingual in English/Spanish is a plus. 

Applicants should submit to kpelayo@sdnhm.org a CV and cover letter that highlights your relevant experience and accomplishments, as well as the transferable skills you would bring to the Nat.  

The Museum Educator coordinates and facilitates programs utilizing the Museum’s exhibits and collections to ensure that guests, families and school groups have an exceptional experience. We aim to foster curiosity and a love and respect of the natural world. We use an inquiry-based approach while following current science standards. The Museum Educator must represent the San Diego Natural History Museum (the Nat) while providing an engaging learning environment.

Duties and Responsibilities:

• Honor and uphold the Nat’s mission statement, policies and expectations.
• Facilitate youth programs including camps, classes, workshops, tours, and drop-in activities.
• Manage both large and small groups of students in a classroom, in museum exhibits, and outdoors.
• Perform daily functions associated with the summer programming (40 hour per week during the month of July).  
• Provide a secure, safe, and supportive atmosphere for program participants.
• Organize and conduct innovative educational programs and workshops for museum visitors.
• Prepare and organize program spaces and materials.
• Support and communicate with staff and volunteers.
• Assist with administrative processes to support the effective and efficient flow of programs and department projects, including some documentation and evaluation.
• Participate and assist in the execution of museum and outreach events.
• Cleaning and maintenance of program spaces.
• Other duties as assigned by supervisor.

Qualifications:

• Coursework or degree in education-related field; and/or 1-2 years-experience facilitating youth-based programming. Previous museum experience a plus.
• Experience and interest in working with children and families required.
• Must have knowledge and a passion for environmental science and natural history, as well as a desire to educate children in an engaging way.
• Must be positive and have a friendly, accessible manner to help children and families understand the exhibits and programs in the museum.
• Superior organization skills, strong attention to detail and pro-active problem-solving skills.
• Must have knowledge in creating, facilitating and generating new ideas for educational experiences. 
• Must be vigilant about time management.
• Excellent social and communication skills with the ability to communicate clearly with others, both verbally and in writing.
• Must be flexible, patient, resourceful and accountable
• Up-to-date first aid and CPR certification highly preferred.
• Ability to problem-solve independently and collaborate with others
• Proficiency in MS Office suite of programs, flexibility to learn instructional technology. Promethean a plus.
• Fluent in English, both spoken and written form; Spanish language is a plus
• Must be able to work in a highly collaborative, fast-paced work environment, as well as being able to work independently and in a team. 
• Must be able to meet physical demands of job to include walking, standing, bending, kneeling and lift and move objects.
• Must be able to work flexible hours including occasional weekends.
• Must pass background check and Live Scan screening.

Position Begins: June 28, 2021

Rate: $15 per hour (non-exempt)

Contact:  Email cover letter and resume to hr@sdnhm.org

The Department of Paleontology at the San Diego Natural History Museum has an opening for paleontological field monitor. This position will be part-time temporary, as needed (0 – 29 hours per week). All work is funded through contracts.

The San Diego Natural History Museum is run and operated by the San Diego Society of Natural History, a private non-profit scientific organization incorporated in 1874. The Museum’s mission is to interpret the natural world through research, education and exhibits; to promote understanding of the evolution and diversity of southern California and the peninsula of Baja California; and to inspire in all a respect for nature and the environment.

Within the Museum, the Department of PaleoServices specializes in paleontological resource management. Our focus is on the recognition, recovery, and preservation of the significant and unique paleontological resources that occur in the greater southern California region.

Major Responsibilities:

• Field monitoring of active mass grading, trenching, and other excavation activities into potentially fossil-bearing sedimentary rocks (Cenozoic and upper Mesozoic marine and/or non-marine rock units) in the greater southern California region.
• Field monitor will work in close proximity to heavy equipment and be expected to work safely, to collect unearthed fossils, and to record relevant stratigraphic and taphonomic data.
• Field monitoring can include working at distant locations for a week at a time, with commensurate reimbursement of per diem and mileage.
• Opportunities for field survey work and fossil preparation are also possible.
• Scheduled work hours are typically between the hours of 7 am to 3 pm Monday through Friday; however, work may also occur at night or on weekends.

Qualifications:

• A minimum of a B.S. in Geology or a related discipline with an emphasis in paleontology.
• Experience in field paleontology and stratigraphy is preferred.
• Must be able to lift at least 50 lbs
• Have a valid Driver’s License and a clean driving record.

For general information about our paleontology mitigation program, please visit http://www.paleoservices.org

Start date: 15 April 2021

Please submit resumes and cover letter including salary expectations to hr@sdnhm.org. No phone calls or drop-ins, please.

Compensation: $20.09 to $25.00/hour depending on experience and qualifications.

The San Diego Natural History Museum is seeking intuitive, reliable, attentive, detail-oriented individuals with strong communication and customer service skills as part-time/as-needed Security Officers.  Security Officers are expected to uphold Museum rules and regulations by patrolling, observing, and reporting to the Facilities Supervisor and Senior Director of Operations. Security Officers are also expected to set the example for Museum safety and stellar customer service, and assist Museum guests, employees, and vendors during emergency situations.

Areas of responsibilities include:

• Patrol, observe, and report to Facilities Supervisor and Senior Director of Operations.
• Provide a high level of customer service and assistance to all Museum guests, staff, volunteers, and vendors.
• Maintain a strong working knowledge of Museum policies and procedures, enforcing them with guests, staff, volunteers, and vendors as needed.
• Document daily actions and situations in a Daily Log.
• Respond to complaints and/or requests for assistance and evaluate appropriate course of action.
• Respond to emergency situations within and directly outside Museum (i.e. natural disasters, medical emergencies, etc.)
• Assist with building access and receiving/deliveries.
• Perform other duties assigned by Facilities Supervisor and Senior Director of Operations.

Qualifications:

• Previous security experience at a cultural institution is preferred
• Excellent customer service skills with the ability to maintain a professional and calm demeanor in a challenging, dynamic environment with all types of guests, staff, volunteers, and vendors.
• Strong communication skills with attention to detail.
• Must be able stand for long periods of time, respond quickly and communicate verbally for the majority of each shift.
• Ability to perform crowd control by providing clear guidance and direction
• Current Guard Card certification through BSIS
• Current CPR/AED/First Aid Certification
• Proficient in Microsoft Word, Excel, Outlook, and Teams.
• Bilingual preferred

This is a part-time/as-needed position. Friday availability is currently highly desired.

Position pays $15/hour. Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

Please send resume and cover letter to hr@sdnhm.org.  No phone calls or drop-ins please.

The San Diego Natural History Museum is seeking an enthusiastic, friendly, and experienced full-time Senior Visitor Services Associate (VSA) to assist guests at our Admissions Desk, Giant Screen theater, and as Museum and exhibit entries. VSAs provide Museum guests an unparalleled customer service experience in a fast-paced, educational and entertaining environment. The ideal candidate will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor.  

The San Diego Natural History Museum Visitor Services department is seeking an experienced, full-time Visitor Services Lead to provide superior customer service to Museum guests, assist guests at our Admissions Desk, Giant Screen Theater, Museum and exhibit entries while also providing guidance and support to Visitor Services staff. Excellent interpersonal and communication skills are required, with the ability to solve customer problems quickly and efficiently, while upholding Museum initiatives and standards. Candidates must be trustworthy, professional, and positive at all times as this position is primarily focused on providing an interactive guest experience while leading a team of Visitor Services Associates.

Areas of responsibilities include:
• Provide consistent and excellent customer service to guests, members, staff, and all other constituents that may come into the Museum.
• Running a multi-associate floor schedule by assessing floor needs and assigning tasks as necessary.
• Communicating with other departments as needed.
• Daily opening and closing procedures which include ensuring Museum floor is prepared, reconciling daily sales and reporting and tracking various admission numbers for both internal and external constituents.
• Supervising and providing support to the Visitor Services Associates.
• Training and coaching Visitor Services Associates by ensuring they are up-to-date on current promotions, programs, and procedures.
• Stationed at the Admission Desks providing assistance to guests in person, or over the phone with sales for admission/memberships/programs as well as answering a variety of questions about the Museum and Balboa Park. Desk duties also include upselling memberships, donations, selling programs and surveying guests. selling programs and surveying guests.
• Stationed at the entrance of exhibitions monitoring capacity, checking tickets, and directing guests (if applicable).
• Stationed at the Museum’s giant-screen theater, assisting guests with seating, and 3D equipment. Sanitizing theater seating between each film.
• Encourage guests to maintain COVID safety guidelines.

Qualifications:
• 3+ years of customer service experience
• 3+ years of credit card/cash handling sales
• 1+ years of coaching or leading other associates
• CRM database and/or ticketing software knowledge required
o Altru experience preferred
• Intermediate Microsoft Office skills
• Strong math aptitude
• Comfortable with public speaking and leading a small group
• Comfortable dealing with a wide array of guests and customer service situations

This position requires Friday through Tuesday availability as well as holiday availability. The San Diego Natural History Museum is not open on Thanksgiving or Christmas Day. This is a full-time, temporary position.

The position pays $14.50/hour and is eligible for benefits such as health insurance, vacation, 13 paid holidays, free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

Please send resume and cover letter to kmitchell@sdnhm.org. No phone calls or drop-ins please.

Deadline to apply is Tuesday, June 1st.