The San Diego Natural History Museum is seeking enthusiastic and friendly part time Café Attendants to assist guests at our Cafe. The Café Attendant provides Museum guests an unparalleled customer service experience in a fast-paced, educational and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor. 

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

MAJOR RESPONSIBILITIES:

• Assist in kitchen. Prepare food according to the instructed recipe, package and label items for sale, make coffee.
• “Clean as you go” for each work station
• Change trash as needed. Clean tables and sweep dining area as needed.
• Keep track of current stock levels for all items in use. Restock as needed.
• Maintain accurate cash drawer through shifts
• Provide consistent and excellent customer service to visitors, members, and staff
• Other duties as assigned

QUALIFICATIONS:

• High School Diploma or GED
• Must possess valid food handler
• The top qualification required is a friendly personality with a guest-focused attitude and a commitment to creating a welcoming and fun atmosphere for the Museum's visitors
• Professional demeanor, reliable, and hardworking
• A background in customer service, hospitality, or retail with experience in cash handling is desirable
• Familiarity with Balboa Park a plus
• Must be able stand for long periods of time and communicate verbally for the majority of each shift
• Ability to learn processes, procedures and information quickly 

Please submit your cover letter and resume to rhammond@sdnhm.org. No phone calls or drop-ins please.

The San Diego Natural History Museum is seeking enthusiastic and friendly part time Custodians to be part of the cleaning crew that daily cleans and maintains the buildings public areas, office areas and collection areas.

Also, to assist with daily chores needed by staff. 

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day. 

Responsibilities include:

• Clean restrooms
• Clean floors
• Trash removal
• Clean windows, exhibit cases
• Dust
• Other duties as assigned

Qualifications:

• Able to lift up to 35 pounds
• 2 years of janitorial experience
• High school diploma or GED
• Able to work weekends and holidays
• Great customer service skills

Qualified applicants please send your resume to hr@sdnhm.org

If you’ve always hoped your design work would appear in a museum someday … here’s your chance.

As Design Director for The San Diego Natural History Museum (The Nat), you’ll shape the design aesthetic for one of San Diego’s most popular and loved cultural attractions.

But, you’ll need to be much more than a good designer. You’ll need to be someone who loves to dig deep, ask questions, look past the obvious, and find new ways to engage and connect with people and stimulate their curiosity, because that’s at the core of what we do as a museum.

The Design Director is responsible for participating in the conception and execution of the Museum’s visual design direction for external communications as well as branding components onsite at the museum. 

You’ll need to be adept at a wide-range of design challenges, from a 30-foot banner hanging outside our building to a 3-inch guest pass. You’ll need to be equally comfortable working in the digital space as you are at a press check.

You’ll be that rare species of designer (we talk a lot about species here) known as “Someone Who Can Do It All.” 

This position reports to the Senior Director of Communications and works closely with others from across the organization to support business goals and continually strengthen The Nat brand.

RESPONSIBILITIES:

• Brand Strategy/Vision: Helps set creative vision and strategy for the Museum and tells the Museum’s story in a graphic/visual way. Meets with internal clients and partners to discuss campaign strategies, pitch ideas and concepts, and clearly articulate artistic intention. Serves as a brand ambassador, ensuring visual communication and brand standards are met.

• Graphic Design: Manages the creative process from concept to completion and translates marketing objectives into clear creative strategies. Works together with Production Designer to design or supervise design of all graphics needs for the Museum, including:
  • Advertising and marketing collateral: Traditional and digital advertising, print collateral, stationery, and publications.
  • On-site graphics: Posters, banners, operational signage, and exhibition design. 
  • Digital media/multimedia: Graphic development and brand integration of digital communication tools (website, email); provides creative direction and design for websites, social media, and online video content; participates in and/or manages video and photo shoots. 

• Management: Directs the work of the creative team (production design and web programmer); optimizes and tracks projects, ensuring smooth workflow, quality of work and refining production systems to ensure projects are delivered on time; oversees file management processes; manages and maintains relationships with print vendors and subcontractors as needed. 

SKILLS AND QUALIFICATIONS: 

• Ability to multi-task and work quickly and efficiently in a fast-paced environment, toggling between big picture strategic work and smaller projects w/ quick turnarounds.
• Strong problem solver and project manager with stellar customer service, presentation, and communication skills, good working on various time frames and interfacing with internal clients and across disciplines. 
• Demonstrated understanding of industry trends and creative tools: expertise in Adobe Creative Cloud, with a strong focus on InDesign, Illustrator, and Photoshop; working knowledge of HTML and CSS; experience developing and publishing web content using CMS systems and email marketing platforms; UI/UX knowledge and experience a plus.
• Self-starter who takes initiative.
• Existing relationships with print vendors and strong understanding of print productions processes.
• Strong understanding of branding and advertising strategy as well as creative/ad principles for both digital and traditional communication platforms. Demonstrated understanding of web and digital trends and best practices and how to tell a story through both traditional and digital media.
• 5-7 years of experience in a strategic supervisory or management role: Overseeing and leading staff members/direct reports to manage their successful accomplishment of ongoing functions and their roles in furthering the organization’s mission; assisting in translating organizational vision to departmental goals and monitoring implementation of goals, making necessary adjustments and informing higher levels of management regarding significant changes.
• Bachelor’s degree in Graphic Design or related field preferred.
• Agency background a plus.

This is a full-time, regular, exempt position with benefits. Salary commensurate with experience, will range from $52,000-65,000. A cover letter, current resume, and online or PDF portfolio are required for applicants; please send to rhandelsman@sdnhm.org by July 31. No phone calls or drop in visits please.

A little more about us.

The San Diego Natural History Museum (The Nat) was founded by amateur naturalists in 1874 and has played a major role in the conversation of our region. Having recently completed a strategic roadmap, The Nat is looking forward to an exciting new era as it approaches its 150^th anniversary, focused on innovative audience engagement and an increased role in conservation.

The San Diego Natural History Museum is looking for a passionate mission supporting and natural history loving individual to be our General Maintenance Technician (“GM Tech”).   This a full-time position, eligible for benefits, that pays $16 per hour and will report to and work with the Facilities Director.  The GM Tech’s responsibilities include assisting with the daily general maintenance and upkeep of the approximate 150,000 sq. ft. facility that is located in Balboa Park, as well as a warehouse facility located in Chula Vista, CA.  Issues may range from performing maintenance work at the warehouse to troubleshooting and performing general carpentry, plumbing, or electrical repairs at the Museum. The GM Tech must exhibit outstanding customer service and professionalism in all interactions with Museum staff, visitors, guests, and contractors. Teamwork and excellent communication are critical to this position’s success.

 RESPONSIBILITIES:

• Perform daily, weekly, monthly, and annual activities that involve routine maintenance and repairs of the Museum and warehouse areas.  This includes assisting the Facilities Director in creating and maintaining a punch list of activities to gauge work being completed and items needing attention.
• Perform preventive maintenance and basic repairs on plumbing and electrical systems.
• Routine cleaning and painting of all equipment and surrounding areas relating to equipment and equipment rooms, and common staff and public spaces. Coordinate assistance when needed with other departments.
• Perform routine “handyman” work and carpentry.
• Perform general cleaning of Museum-owned fleet vehicles, as well as responsible for arranging scheduled maintenance and repairs of vehicles.
• Work with Facilities Director in managing waste and recyclers.
• Manage internal service requests related to building operations via the Museum’s ticket order system in a timely manner. 
• Assist Facilities Director in maintaining and logging HVAC, Generator, and Mechanical, Electrical and Plumbing (MEP) equipment.
• Develop and maintain positive relations with Museum staff, contractors, and sub-contractors through prompt and courteous response to work order requests.
• Maintain computerized or manual equipment logs that detail preventive work performed.
• Order stock and inventory of parts and supplies, as needed.
• Maintain professional appearance and manner at all times while in the complex.
• Assist Facilities Director in managing budget for building operations.
• Manage potential direct reports in the future.
• Occasionally, may need to be available by cell phone, during non-working hours in case of building emergencies.
• Perform other relevant duties as assigned by Facilities Director or COO.

QUALIFICATIONS:

• Minimum 5 years of direct “hands-on” experience in the general maintenance and repairs of a commercial building, which includes plumbing, carpentry, and electrical.  
• HVAC Mechanical, Electrical, and Plumbing technical school training or equivalent experience is a plus.
• Experience managing staff is a plus.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Outlook, Word and Excel.
• Proficient in email, calendar, and text message applications on iPhone or Android devices. 
• Great Customer Service attitude.
• Ability to work in a fast-paced environment, with the ability to multi-task and meet deadlines.
• Must be team oriented and a problem solver.
• Able to travel between buildings as needed.
• Have dependable transportation with a valid/current CA driver’s license.
• Proficient or bilingual in Spanish is a plus.

Qualified applicants, please send resume and cover letter to hr@sdnhm.org No phone calls or drop-ins, please.

The San Diego Natural History Museum is seeking enthusiastic and friendly part time Line/Prep Cooks to assist the Kitchen Supervisor at our Cafe. The Line/Prep Cook provides support to the Kitchen Supervisor in a fast-paced, educational and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor. 

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

MAJOR RESPONSIBILITIES:

• Prepares food according to the instructed recipes
• Packages and labels food items for sale
• Follows food prep list created by Kitchen Supervisor
• Labels and stocks all ingredients on shelves so they can be organized and easily accessible
• Undertakes basic cooking duties such as reducing sauces, parboiling food etc.
• Maintains a clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash etc.
• Keeps work station clean during shift
• Conducts back-of-house opening and closing tasks as required
• Must have experience on all stations (Line, Sauté, Fry, Grill, etc.)
• Performs other duties as assigned 

QUALIFICATIONS:

• High School Diploma or GED
• Must possess valid food handler certification
• 2+ years’ experience as line/prep cook
• Professional demeanor, reliable, and hardworking
• Patient with an ability to stay positive under pressure
• Must be able stand for long periods of time and communicate verbally for the majority of each shift
• Ability to learn processes, procedures and information quickly

• Strong comprehension of recipes, intermediate knife and kitchen equipment skills
• Proven cooking experience, including experience as a line chef, restaurant cook or prep cook

Please submit your cover letter and resume to rhammond@sdnhm.org. No phone calls or drop-ins please.

Established in 1874 by a handful of citizen scientists, the San Diego Natural History Museum (or The Nat for short) is one of California’s oldest and most respected cultural and science institutions. The Nat is looking for an enthusiastic and driven Marketing Coordinator who will support the department by promoting the Museum’s public programs and events (21+ events, Nat Talks, family events, and outdoor programs) through digital marketing, signage and graphics, and targeted community outreach.

Reporting to the PR & Social Media Manager, this position is part project manager and part content developer/marketer. The ideal candidate will be highly organized, self-motivated, detail-oriented, and will have the ability to juggle multiple projects against competing and often overlapping timelines. This person will manage all aspects of event and program promotion from start to finish and will require a solid understanding of a variety of marketing skills, including copywriting and editing, social media content development, and graphic design and e-newsletter design.

This will pay $16-19/hour (approx. 25 hours per week) and is a one-year, grant-funded position.

PRIMARY RESPONSIBILITIES

Project Management

• Develop marketing plans and timelines for public programs and events in collaboration with internal clients.
• Ensure timely execution of marketing deliverables, including email, social media, website updates, and other marketing projects, as needed.
• Function as liaison between the Marketing team and the staff members who are organizing the events, sharing updates on promotional tactics and results.

Marketing and PR

• Create, develop, and collaborate on all promotional elements for public programs and events.
• Design posters, fliers, and on-screen graphics for the theater using templates provided by design department.
• Ensure website is always current with up-to-date information on Museum programs and events, working with event/program managers to solicit content when needed.
• Develop social media content (paid and organic) that effectively promote programs and drive engagement and attendance; monitor platforms to respond to inquiries or flag comments to appropriate staff members.
• Assist with e-newsletter content creation, copywriting, and design, as needed.
• Draft and post events on online community calendars (KPBS, San Diego Tourism Authority, San Diego Museum Council, etc.).
• Provide support for PR efforts surrounding select programs, including drafting pitch letters and pulling together press kit images and other materials.
• Identify special interest and community groups where possible and send them information about events and programs, or provide leads to community outreach manager.

QUALIFICATIONS

Bachelor’s degree in communications, marketing, public relations, or a closely related field from an accredited college or university. Minimum of one year of marketing experience in a company, agency, museum, or nonprofit organization.

Skills and Abilities

• Ability to work simultaneously on multiple projects, maintain commitments, and meet strict deadlines in a highly demanding and fast-paced work environment.
• A high level of initiative, problem solving skills, organization, and project management capabilities.
• Excellent written, oral, and interpersonal communication skills.
• Mastery of AP style and/or writing for news media.
• Experience in developing social media campaigns and strong understanding of social media best practices and trends.
• Computer proficiency, including Microsoft Office (Excel, Word, PowerPoint, etc.).
• Demonstrated experience in basic graphic design using Adobe InDesign, Photoshop, and Illustrator.
• Experience with email marketing platforms and content management systems; basic understanding of HTML and photo editing.
• High-energy, positive personality able to maintain effective and appropriate working relationships with a diverse group of internal clients.

TO APPLY

Please forward your resume, cover letter, and work samples to agreen@sdnhm.org by August 3. Include your name and the title of the position you are applying for in the subject line. No phone calls, please. Only those candidates selected for an interview will be contacted. The Nat is an equal opportunity employer.

The San Diego Natural History Museum is run and operated by the San Diego Society of Natural History, a private non-profit scientific organization incorporated in 1874.  The Museum’s mission is to interpret the natural world through research, education and exhibits; to promote understanding of the evolution and diversity of southern California and the peninsula of Baja California; and to inspire in all a respect for nature and the environment.  Within the Museum, the Department of PaleoServices specializes in paleontological resource management.  Our focus is on the recognition, recovery, and preservation of the significant and unique paleontological resources that occur in this region.  We are currently looking to fill the following position:

The Department of Paleontology at the San Diego Natural History Museum has openings for paleontological field monitor. This positions is full time (32 – 40 hours per week). All work is funded through contracts.

MAJOR RESPONSIBILITIES:

Field monitoring of construction-related exposures of potentially fossil-bearing sedimentary rocks (Cenozoic and Mesozoic marine and/or non-marine rock units) in the southern and central California region. Field monitors will be expected to collect exposed fossils and record relevant stratigraphic and taphonomic data. Opportunities for fossil preparation are also possible. Depending on experience, the field monitor may also be involved in preparing final reports of findings. 

This position is a regular, full-time hourly position with a generous benefits package (e.g., medical and 403B retirement plan).  .

Scheduled hours are typically between the hours of 7 am to 4 pm Monday through Friday; however, work may also occur on weekends and nights.

QUALIFICATIONS:

• A minimum of a B.S. in Geology or a related discipline with an emphasis in paleontology.
• Experience in field paleontology and stratigraphy is preferred.
• Must be able to lift at least 50 lbs
• Must be able to coordinate and assist in fossil salvages.
• Must be able to travel as needed.
• Must be available to work extended hours as needed.
• Have a valid Driver’s License and a clean driving record.

For general information about our paleontology mitigation program, please visit http://www.paleoservices.org

Please submit resumes and cover letter including salary expectations to hr@sdnhm.org. No phone calls or drop-ins, please.

The San Diego Natural History Museum is seeking intuitive, reliable, attentive, detail-oriented individuals with strong communication and customer service skills part-time security officers. Security officers are expected to uphold the museum rules and regulations by patrolling, observing, and reporting to the Security Supervisor and Operations Manager. This position is also expected to be the exemplary for Museum safety, customer service, general Museum knowledge, Park knowledge, and a model citizen, as well as protect Museum property and provide safety for Museum visitors, employees, and vendors.

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

MAJOR RESPONSIBILITIES:

• Patrol, observe, and report to Security Supervisor, Operations Manager, and Director of Visitor Services
• Assist visitors and provide a variety of information regarding the Museum and Balboa Park.
• Maintain a guest approach with all visitors to ensure a positive experience, including greeting each person as they enter and thanking each visitor as they leave.
• Learn and stay current with Museum knowledge, such as pricing, membership, closures, and policies.
• Maintain high level of awareness with regard to Museum rules, regulations, procedures, and policies; and enforce these with visitors and staff.
• Daily documentation required to keep up to date the Daily Log.
• Respond to visitor complaints and/or requests for assistance and evaluate appropriate course of action
• Respond to emergency situations within and directly outside Museum (i.e. natural disasters, medical emergencies, etc.
• Other duties as assigned.

QUALIFICATIONS:

• Current Guard Card certification through BSIS
• Current CPR/AED/First Aid Certification
• High School diploma or equivalent; Post High school work preferred
• 2 – 5 years of security experience, preferably in a cultural institution
• Able to walk or stand up to 5 hours
• Able to climb stairs, stop, kneel; able to respond quickly or jog
• Able to lift up to 50 lbs.
• Excellent customer service skills with the ability to maintain a professional demeanor in a challenging, dynamic environment and with all levels of patrons
• Proficient in Microsoft Word, Excel, and Outlook
• Ability to work independently and in a team
• Intuitive decision-making and response
• Strong organizational and communication skills
• Strong attention to detail
• Comfortable with public speaking
• Comfortable dealing with a wide array of guests and customer service situations
• Ability to perform crowd control by providing clear guidance and direction
• Bilingual preferred

Please send resume and cover letter to jpadilla@sdnhm.org No phone calls or drop-ins please.

The Events Coordinator is responsible for supporting the sales and marketing efforts of the Special Events Department. The Coordinator will assist with the production and on-site execution of events held within the Museum.  This includes corporate events, weddings and receptions, non-profit events, high school dances and other parties.  This position assists in managing all development, membership and other internal events.

This is a full-time, one-year, grant-funded position.

Roles and responsibilities:

Sales and Marketing 

• Assists the Senior Director of Events in reaching the Department’s overall sales revenue goals
• Responds to all leads as assigned in a timely fashion
• Assists with potential client site visits as needed
• Attends Industry Events as needed
• Prepares proposals, contracts, impact reports, invoices, etc.
• Assists with other sales functions as requested

Events Staff

• Works closely with Food & Beverage Director and Events Manager to determine staffing needs for events
• Reviews staff schedules for each event with Events Manager
• Assists Events Manger with scheduling staff, supervising staff during events and reporting hours for payroll

Production of Facility Usage Events

• Manages the production of Facility Usage events (external clients) as assigned
• Conducts walk-throughs with booked clients and/or vendors
• Advises the client throughout the planning process and provides pre-event guidance to clients to assure adherence to all Museum regulations
• Creates work orders and diagrams and distributes to key departments
• Maintains a strong working relationship with internal clients, including departmental directors and other key staff to ensure event logistics are secured
• Develops professional relationships with vendors and works closely with them throughout the event planning process, including the load-in and load-out logistics.
• Provides on-site coverage at events, supervising all Event Leads and Event staff
• Works closely with Building Operations and Security the night of the event
• Provides on-site expertise and excellent customer service to the client throughout the duration of the event
• Coordinates all day-of event activities - puts together staff clipboards for events (with work orders, diagrams, sign-in sheets, event evaluations, etc.)
• Coordinates all post-event activities, including thank you letters to clients, preparing follow-up report, requesting photos and finalizing the event file

Production of Internal Museum Events

• Works with the Institutional Advancement team to organize and execute Member and VIP Development events
• Works closely with Museum staff to manage the internal events of other departments including such events as: Paleo Dinner, Volunteer Appreciation Dinner, Educator Night, Staff Parties and other internal Museum events
• Creates work orders and diagrams and distributes to key departments
• Works closely with numerous Museum departments (Security, Building Operations, Visitor Services, Marketing, Audio Visual, Museum Store and Education) to ensure proper communication and that event logistics are secured
• Coordinates the laundering of linens after internal events

Annual Fundraising Gala and Annual Vendor Showcase & Social

• Attends committee meetings as requested
• Assists with managing vendor services
• Creates diagrams and work orders
• Develops vendor timelines for load-in and load-out
• Assists with management of events night-of

Department Resources

• Updates Vendors Used Spreadsheet and other tracking spreadsheets as necessary or requested
• Tracks Preferred Partners participation and maintains files (insurance, etc.)
• Works with Annual Fund Coordinator to manage Natural Partners benefits
• Updates and edits the Museum Events calendar as needed
• Keeps all filing and administrative tasks up-to-date and accurate
• Manages department vendor accounts (GBS linens, etc.)
• Attends (and leads as necessary) the weekly Museum Events meetings
• Keeps events storage closet clean and organized
• Updates facility usage clients and vendors in Altru
• Understands and is proficient in all Museum safety and emergency procedures

Please send your resume and cover letter to lsmeenge@sdnhm.org. No phone calls, please.

The San Diego Natural History Museum is seeking for a passionate mission supporting Special Event Staff. She/he will be responsible assisting with the load-in and load-out of events, assisting in the set-up and break-down of Museum events, assisting in ensuring the safety of the Museum, having a Museum presence. This position requires the coordination of on-site event activities, including working with vendors, clients and guests. Hours are determined on as-needed basis.

MAJOR RESPOSIBILITIES:

• Event Presence

1. Reviews work order and becomes familiar with purpose/type of event, timeline/agenda of the event, as well as diagrams for each location.
2. Communicates with on-site Event Manager, Director of Events, or Special Events lead.
3. Assists with set-up and break-down of events.
4. Follows designated directions from on-site Event Manager, Director of Events, or Special Events Lead.
5. Maintains museum presence while guests and vendors are inside the facility.
6. Provides post-event feedback to Event Manager.

• Museum Safety and Cleanliness

1. Assists to ensure that Fire, City, Police, Park and Alcohol and codes are being followed to ensure that Museum is operating within the law.
2. Be prepared to evacuate guests if necessary.
3. Works with Building Operations at the end of the event to ensure that all exhibit areas/items are returned to regular for the Museum to open the next day.

• Vendor Load-in and Load-out

1. Ensures that only appropriate vendors access loading areas.
2. Follows wristband procedures as vendors arrive for load-in and when vendor crew returns for load-out.
3. Stops unauthorized vendors or Balboa Park guests from entering the Museum during load-in and load-out.

QUALIFICATIONS:

• Able to lift up to 25 pounds and to stand up to 5 hours
• Must have reliable transportation to and from the Museum
• Must be reliable to be present and aware at events
• Must have reliable form of communication (phone, email)
• Able to communicate clearly in English
• Able to read and write in English
• Able to work early mornings, evenings, weekends, and holidays
• Strong customer service skills
• Experience in a fast-paced, high-stress environment
• Strong attention to detail

Qualified applicants, please send your resume and cover letter to jjacobo@sdnhm.org. No phone calls or drop in visits.