Employment Opportunities

Available Positions

We are striving to preserve this amazing place we call home through the work taking place in our building and out in the field. Whether you're brushing the dirt off your hands, sorting through collections, cracking your knuckles as you copy-edit, or making sure visitors are having a safe and wonderful experience, being a part of The Nat means being a voice for nature in our region.

That requires building an empowered team. We offer a variety of benefits and are actively working towards greater inclusion, diversity, equity, and accessibility, which you can read about in our current statement and action plan. The San Diego Natural History Museum is an Equal Opportunity Employer.

Why work at The Nat

Interested in joining? Scroll on to see our current openings.

Full-Time Openings

We are seeking to hire a full-time bi-lingual Administrative Coordinator to join the science and conservation team at the Nat. The position provides support to the Vice President of Science and Conservation and assists in coordinating the daily operations of the science departments in the Biodiversity Research Center of the Californias (BRCC). 

BRCC is the research arm of the Museum and focuses on researching, understanding, and conserving the biodiversity of Southern California and the peninsula of Baja California. Through contemporary fieldwork coupled with our collections of over 8 million specimens, we study the diversity, ecology, and evolution of life. BRCC is home to about 50 part- and full-time staff that are a passionate and fun-loving bunch.  

The incumbent must be organized, efficient, flexible, and discrete. The position entails performing multiple organizational and social tasks often interacting with a wide variety of internal and external stakeholders. This position must use judgment and discretion in prioritizing and communicating information and making decisions. The ideal candidate will be bi-lingual, highly organized, good at multi-tasking, easy-going with a great sense of humor. Day to day activities will include general administrative duties such as: 
  • Managing, directing, and sometimes responding to customer service and public relations issues for BRCC, including coordinating meetings and communications with both internal and external stakeholders
  • Assisting with accounting functions including, but not limited to, coordinating purchasing, inventory control, payment requests, and reimbursements
  • Assisting the VP in the management and prioritization of e-mail, and calendar maintenance
  • Coordinating timing and location of regular and ad hoc meetings, including assisting with agenda development, notetaking, and tracking of progress on post-meeting action items 
  • Assisting with project reporting and budget tracking   
  • Serving as a liaison with other internal departments as appropriate (ex. Accounting, HR, Marketing) to facilitate the day-to-day activities of the division
  • Coordinating BRCC-wide internal reporting
  • Facilitating the logistics of regular internal science seminars  
  • Coordinating travel arrangements for science division, travel is often international and requires attention to internal and external procedures to ensure travelers are properly insured and equipped for travel
  • Sometimes coordinating special projects/events and other science activities as requested by the VP
Skills and Qualifications:   
  • Excellent command / highly proficient in spoken and written English and Spanish
  • At least 3 years of experience in a similar job, including process management, reporting, and writing
  • Excellent organizational capabilities, including the ability to set up processes, systems, and workflow to ensure adherence to procedures and follow-up
  • Demonstrated commitment to diversity and ability to effectively work with a diverse range of people
  • Highly proactive; motivated, with a positive personality and excellent follow-through
  • Proven team player with good communication skills and customer service skills who is approachable, responsive, trustworthy, professional, and positive
  • Working knowledge of appropriate software, especially Microsoft Word, Excel, and Outlook, Teams, SharePoint, as well as Adobe Acrobat
  • Experience with accounting systems (i.e., Intacct) is preferred but not required. 
  • Academic or avocational experience in natural history is preferred. 

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

This position acts as the hub of facilitating virtually everything that BRCC does. If you have a curious mind that enjoys interacting with lots of people and projects and has the discipline to stay organized and follow through, this could be the job for you. 

Compensation: dependent on experience, starting pay will range from $20-$24/hr.

This position is eligible for benefits such as health insurance, vacation, 15 paid holidays, free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

To Apply:  Please submit a cover letter outlining your interest in the position, résumé, and three references to hr@sdnhm.org. Applications will be reviewed beginning June 22, 2022 and will continue until position is filled. 

No phone calls, drop-ins or recruiters, please.

Our Story

Founded as—and still officially named—the San Diego Society of Natural History (The Nat), the organization traces its roots to an enthusiastic group of amateur naturalists who came together in 1874 to study the unique flora and fauna of our region. Now known as the San Diego Natural History Museum (and affectionately referred to as The Nat), the organization focuses on the natural history and unique biodiversity of our binational region. With a $12M annual budget and 170 employees, we welcome nearly 400,000 people to the Museum each year. In addition to our location in Balboa Park, The Nat hosts environmental education programs in the community, and we are engaged in scientific research throughout Southern California and the Baja California Peninsula. 

While many people know The Nat as a flagship institution in Balboa Park, we are much bigger than our building. The world we live in is an amazing place. We want everyone to understand it better, enjoy it more, and love it as much as we do, so we’ll all protect it for the future. Because we believe that nature is the biggest exhibition of all. For more information, please visit: sdnat.org.

Leadership & Culture
As a member of the executive team, the CFO/COO will report to CEO, Judy Gradwohl who joined The Nat in July 2016 as the organization’s first woman president and CEO, following more than 30 years at the Smithsonian Institution. Judy’s passion for and wide range of experience in natural history research, science communication, and museum management has taken the organization to new heights. Under her leadership, the Museum developed a new strategic plan that focuses on regional science, collections, education, and conservation. The CFO/COO will join a convivial and dedicated team of exceptionally talented staff, working collaboratively to help shape the organization’s future. It is also an incredible time to join The Nat, as we prepare to embark on the largest capital campaign in the organization’s history. The CFO/COO will play a key leadership role in laying the financial groundwork for the $50M campaign and managing the important infrastructure investments it will fund.

Benefits & Features
  • Salary: $160,000 - $170,000
  • Medical, dental and vision coverage
  • Flexible Spending Accounts: Health, Dependent and Transit
  • Life Insurance for annual salary up to $150,000.
  • AD&D and Long-Term Disability
  • Voluntary Life or Accidental Death and Dismemberment Insurance
  • Retirement Plan eligible to contribute immediately. Employer match, after one year of employment.
  • 10 paid days off
  • 10 paid sick days
  • 15 paid holidays
  • Park Employee discounts at stores, coffee carts and restaurants.
  • Free admission into all of Balboa Park’s museums and the San Diego Zoo and Safari Park.
  • See our website for more information on benefits of working at the Museum: https://www.sdnhm.org/about-us/employment/why-work-here
Location
This role will need to work primarily on site in Balboa Park and there is some flexibility for remote work. 

Position Summary

With a new strategic plan, the upcoming capital campaign and our 150th anniversary fast approaching, the CFO/COO will have a real opportunity for impact. The Nat is a key player in conservation conversations and is actively addressing environmental issues that will shape our region for future generations. The CFO/COO will report to the CEO, and work closely with the Board of Directors, including the Finance, Audit, and Investment Committees. They will manage our $12M annual budget, with overall strategic and operational responsibility of the finance, operations, and administrative departments for one of San Diego’s most beloved institutions. This includes building facilities, accounting, HR, and IT/AV, as well as our museum store retail operations and food & beverage sales. In addition, the CFO/COO will leverage their business acumen to help us grow our contract services division, which provides environmental consulting services throughout the region. Currently a $2M business for The Nat, this division has very exciting growth prospects.

The CFO/COO will lead a dynamic and talented team, managing five to six direct reports and a total team of 25 staff altogether. A key member of our senior leadership team, this is a high-profile position, both within our organization and our sector locally, as they collaborate with executives at other leading cultural institutions. The CFO/COO role offers an excellent opportunity for a candidate with exceptional inter-personal skills and collaborative, transparent and inclusive management ethos.

Priority areas for this position in the first 12 months include:
  • Provide strong financial and strategic support to the CEO.
  • Collaborate with the CEO to develop a comprehensive business plan to expand The Nat’s earned revenue streams, such as environmental consulting, events, retail, food and beverage.
  • Finalize the rollout and implementation of the new accounting software, Sage Intacct.
  • Lead a compensation analysis and salary modeling for all positions across The Nat to support equity and retention.
  • Ensure all departments are prepared for The Nat’s capital campaign.
  • Hire and oversee a project manager responsible for managing the capital improvement projects tied to the campaign.
  • Prepare for and oversee the audit.
Duties & Responsibilities
Finance 
  • Oversee cash flow planning and ensure availability of funds as needed.
  • Oversee cash, investment, and asset management.
  • Oversee financing strategies and activities, as well as banking relationships.
  • Develop and utilize forward-looking, financial analyses to provide insight into the organization’s operations and business plans. 
Planning, Policy, and Donor Relations 
  • Coordinate the development and monitoring of budgets.
  • Develop financial business plans and forecasts.
  • Participate in corporate policy development as a member of the senior management team.
  • Engage the finance committee of the board of directors to develop short-, medium-, and long-term financial plans and projections.
  • Represent the Museum to financial partners, including financial institutions, donors, foundation executives, auditors, public officials, etc. 
  • Remain up to date on nonprofit audit best practices and state and federal law regarding nonprofit operations. 
Accounting and Administration 
  • Oversee the accounting department to ensure proper maintenance of all accounting systems and function. 
  • Ensure maintenance of appropriate internal controls and financial procedures.
  • Ensure timeliness, accuracy, and usefulness of financial and management reporting for federal and state funders, foundations, and the board of directors; oversee the preparation and communication of monthly and annual financial statements.
  • Ensure timely and accurate accounts receivable transactions for Museum business ventures. 
  • Coordinate audits and proper filing of tax returns.
  • Ensure legal and regulatory compliance regarding all financial functions.
  • Ensure excellent customer service and effective communication between accounting, staff, vendors, and clients. 
  • Utilize existing systems and additional technology solutions to streamline processes and maximize the amount of time not spent on administration
Building Operations and Support Functions 
  • Oversee the operations of building support staff and security functions to ensure safety and comfort of visitors, employees, and collections.
  • Oversee capital improvement projects and prepare capital budgets. 
  • Pursue energy savings projects where applicable to the Museum operations. 
  • Oversee operation of information technology function and develop priorities regarding investments in IT infrastructure and cybersecurity. 
  • Oversee the human relations function to ensure compliance with the employee manual and all state and federal employment laws.
  • Manage insurance and legal needs. 
Management 
  • Participate in museum management and supervise, coach and mentor staff to achieve departmental and museum success. 
  • Work effectively with peers on Executive Management team to anticipate and solve problems and create sound policies. 
  • Actively communicate with staff inside and outside division to ensure that they have the tools, training and direction needed to be effective in their jobs. Provide feedback, and model respectful and collegial behavior.
Inclusion, Diversity, Equity and Accessibility  
  • Incorporate principles of IDEA into all departments, including hiring, management of staff and volunteers, and activities for the public 
  • Promote IDEA in all Museum interactions 
Background Profile
  • Strategic and hands-on approach to finance, accounting, and operations; adept at analysis, business planning, forecasting, and committed to the Museum’s mission.   
  • Demonstrated experience with audit, legal compliance, and budget development.  
  • Strong knowledge of organizational development and HR management principles. 
  • Excellent communications skills, written and oral; comfortable communicating key data, including presentations to senior management, the board, and outside stakeholders/partners.
  • Ability to multi-task while maintaining vigilant attention to details.  
  • Minimum BA, a CPA and/or MBA preferred.
  • Prior nonprofit experience desirable.
COVID-19 Vaccination Policy

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.


For more information or to apply, please contact:
Sarah Thompson, Director, Blair Search Partners
1855 First Avenue, Suite 300, San Diego, CA 92101

 

Role Summary/Objectives:  

The primary role is to create the overall vision for the café and retail operations that enhances the visitor experience. The Director is responsible for leading the department to achieve revenue goals, and provide an outstanding experience for all visitors through creative, mission-related products, merchandising, menu options, and customer service.  This position ensures the shop and cafe are an integral part of the experience of all visitors. In addition, this position oversees the liquor license and beverage needs for special events. This full-time, exempt position reports to the CFO/COO and has a varied schedule that includes weekend and/or evening hours.  

Roles and responsibilities: 
  • Directs the general vision, operations, and management of the food, beverage, and retail services (including e-commerce) department. 
  • Responsible for ensuring the café and shop is on brand, reaches a broad audience, and reflect the Museum’s mission and strategic goals; 
  • Creates the overall vision for the café and shop that enhances the visitor experiences and ensures it is an integral part of the experience for all guests. 
  • Recruits, mentors, trains, develops and successfully manages a team to achieve the strategic objectives and the present and future needs of the department 
  • Oversight of the annual department planning and in creation and management of annual operating plans and budget. 
  • Analyzes financial data and develops strategies around pricing, merchandising, and promotions. 
  • Manages the point-of-sale system; runs reports and reconciles with accounting.  
  • Oversees inventory control and calculation for monthly analysis and reconciliation.  
  • Directs ordering quantities and timing, receiving, invoice settlement and accuracy. 
  • Manages food, beverage, merchandise, and labor costs. Monitors market conditions that impact menu and merchandise offerings, business volume, and profitability. 
  • Oversees the creation of menus to entice a variety of audiences including café patrons and internal private events while incorporating a pricing structure that will support the bottom-line goals. 
  • Works closely with the communications department to develop products and identify marketing opportunities to promote food, beverage, and retail products. 
  • Coordinate with other departments on the retail display and merchandise and how it connects to the current exhibitions.   
  • Trains bartenders and works closely with the special events department to oversee beverage service and inventory. 
  • Develops beverage menus and pricing in coordination with the special events department. 
  • Ensures compliance for the safe and legal service of alcoholic beverages. 
  • Works with local and state inspectors (e.g., Department of Environmental Health and ABC) to ensure all food safety measures are met. Ensures all staff are in compliance with all health, safety, and training regulations. 
  • Creates and implements all policies and procedures for the department including compliance of organizational standards relating to the quality of products and services. 
  • Keeps all public and storages areas clean and organized.  
  • Monitors all equipment to ensure all items are in working order for all functions. 
  • Primary duty is management and leadership, however, may be required to fill in to relieve/back-up staff during peak periods or when short-staffed. 
  • Maintains knowledge of other museums and industry trends. 
  • Other duties as assigned. 
Qualifications and Requirements: 
  • Bachelor’s degree in food service/hospitality management preferred.  
  • A minimum of 5 years of progressive responsibility in the food and beverage industry is required. 
  • Advanced knowledge required of wines, distilled spirits, malted beverages, and service skills for high-quality beverage service, modern buffet and reception setup, flow management, replenishment techniques, and aesthetically pleasing presentation. 
  • Certification in safe alcohol service or TIPS preferred. 
  • Experience in resolving customer issues/complaints as well as overall excellent customer service required. 
  • Proficient in computer software including Microsoft Word and Excel. 
  • Proven ability to effectively build and foster a team environment. 
  • Ability to make decisions in a fast-paced environment. 
  • Must be of legal age to service alcoholic beverages. 
  • Ability to effectively communicate verbally and non-verbally with others. 
  • Ability to work with all personality types even in adverse situations. 
  • Ability to multi-task, prioritize, anticipate situations, and take quick action. 
  • Demonstrated commitment to customer service. 
  • Excellent problem solving/decision making skills. 
  • Ability to work independently and proactively in a fast-paced environment. 
  • Ability to work late nights and weekends. 
Mental & Physical Requirements: 
  • Ability to lift at 25 – 100 pounds. 
  • While performing the duties of the job, the employee may be required to walk or stand for long periods of time. 
  • Must be able to bend, climb, balance, reach, stoop, kneel, crouch or crawl without hindrance. 
  • Maintains a professional appearance appropriate to position and as per Museum policy. 
  • Ability to climb on step stool or ladder in order to complete elements of the job or facilitate maintenance issues. 
  • Fine motor skills. 
  • Must have a valid driving license. 
  • Experience with a database-driven POS required. 
  • Must possess valid food handler card or acquire within first 30 days of hire. 
  • Intermediate Microsoft Office skills. 
  • Comfortable with public speaking and leading a small group. 
  • Comfortable dealing with a wide array of guests and customer service situations. 

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Weekly Schedule: Friday – Tuesday (subject to change as needed)

This is a full-time exempt position eligible for benefits such as health insurance, vacation, 15 paid holidays, free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

Salary Range: $70K to $80K – based on experience

To apply please submit resume, cover letter outlining your experience, salary requirement and three professional references to jsahagun@sdnhm.org.

NO PHONE CALLS, NO DROP INS, and NO RECRUITERS please.

The San Diego Natural History Museum is looking to hire a temporary, full-time Entomologist to assist with various projects within the Entomology Department.  

Position Summary: 

The Entomologist will be the day-to-day coordinator for a variety of grant and contract funded projects in the department. The incumbent will also assist the Curator of Entomology and Entomology Collections Manager to perform a variety of both technical and routine duties. The primary responsibilities of the incumbent will be to perform field and laboratory entomological collection and identification tasks, assist with data management, analysis, and report writing. This is a job for someone who not only likes to be in the field, but who is also committed to data quality control and arthropod identification.

Responsibilities include: 
  • Research and contract assistance:  
    • Field collection of arthropod specimens using various trapping methods. 
    • Laboratory identification of arthropod specimens to at least order, specialization in a specific group of insects preferable. 
    • Working in remote areas, solo or with a team. 
    • Accurate and organized data management and assistance with report writing. 
  • Collections curation:  
    • Working with taxonomic keys to identify arthropods to genus and species. 
    • Specimen preparation and data management according to department standards for incorporation into the collection. 
  • Teamwork: 
    • Mentor, coordinate, and advise technicians, apprentices, and volunteers as they relate to specific projects. 
    • Working with external stakeholders, including land owners/managers and project collaborators. 
Qualifications and Requirements: 
  • A graduate degree in entomology or a related field; or bachelor’s degree with equivalent life experience.  
  • Project management experience that includes field and laboratory arthropod sampling and identification. 
  • Must demonstrate experience in arthropod identification to genus and species. 
  • Valid California driver’s license and clean driving record 
  • Must be willing to work independently in remote areas.   
  • Must be willing to occasionally work odd hours, and travel for multi-day field trips that may include camping.  

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Time Commitment: This position is expected to continue for one year, with the possibility of an extension should funded work continue to be available. 

Pay:  $22-$25/hr 

This position is eligible for benefits such as health insurance, vacation, 15 paid holidays, free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

To Apply:  Please submit a cover letter outlining your interest in the position, résumé, and three references to hr@sdnhm.org. Applications will be reviewed beginning June 13, 2022 and will continue until positions are filled.  

No phone calls, drop-ins or recruiters, please.

Part-Time Openings

The San Diego Natural History Museum is seeking enthusiastic and friendly part - time, as needed, Banquet Bartender for special events. This position provides guests an unparalleled customer service experience.

The ideal candidate will be comfortable preparing drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. 

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

Major Responsibilities:
  • Follow Museum and Department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Follow appropriate procedures for serving alcohol. (T.I.P.S., L.E.A.D., ServSafe)
  • Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.
  • Other duties as assigned.
QUALIFICATIONS:
  • 2+ years of restaurant bartending experience and/or banquet bartending experience preferred.
  • Must possess valid food handler card or willing to get in first (30) days of employment.
  • Strong math aptitude.
  • Comfortable dealing with a wide array of guests and customer service situations.
  • Must be T.I.P.S, L.E.A.D., ServSafe certified or willing to get in first (30) days of employment.
  • If hired a (Live Scan) background check will be required.

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Position pays $16/hour. Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.This is a part-time/as-needed position. 

Please send resume and cover letter to FoodBeverageServices@sdnhm.org. No phone calls or drop-ins please.

 

The San Diego Natural History Museum is seeking enthusiastic and friendly part-time Café Attendants to assist guests at our Café. The Café Attendant provides Museum guests an unparalleled customer service experience in a fast-paced, educational and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor.  

This position requires Saturday and Sunday availability. Holidays and some evenings are required.  

Major Responsibilities: 
  • Provide consistent and excellent customer service to visitors, members, and staff. 
  • Prepare and serve food, beverages, and snacks. This includes operating a traditional espresso machine. 
  • Assist in the kitchen, as needed, in the preparation of food according to the instructed recipe, as well as packaging and labeling of items for sale. 
  • Oversee Café equipment and its proper use 
  • Operate POS cash register and maintain accurate cash drawer through shifts 
  • Keep a clean well-stocked café and retail space, and be able to describe all items you offer 
  • Keep track of current stock levels for all items in use. Restock as needed. 
  • “Clean as you go” for each workstation 
  • Change trash as needed. Clean tables and sweep the dining area as needed. 
  • Promote and maintain a safe and clean environment for co-workers and guests 
  • Participate in departmental meetings and contribute to a positive team environment 
  • Other duties as assigned 
Qualifications: 
  • High School Diploma or GED 
  • Must possess a valid food handler card 
  • Capable of serving alcoholic beverages only to guests over 21 years of age. 
  • The top qualification required is a friendly personality with a guest-focused attitude and a commitment to creating a welcoming and fun atmosphere for the Museum's visitors 
  • Professional demeanor, reliable, and hardworking 
  • A background in customer service, hospitality, or retail with experience in cash handling is desirable 
  • Familiarity with Balboa Park a plus 
  • Must be able to communicate verbally for the majority of each shift 
  • Ability to learn processes, procedures, and information quickly 
  • Physical requirements & demands to successfully perform the essential function of the job include: 

While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered. 

Pay: $16/hour plus tips.  

Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park. 

Please send your resume and cover letter to hr@sdnhm.org 

No phone calls or drop-ins, please. 

The San Diego Natural History Museum is seeking an experienced, part-time Café Lead Attendant to assist the Director of Café and Retail Operations and provide superior customer service to Museum guests while providing guidance and support to Café Attendants.  Excellent interpersonal and communication skills are required, with the ability to solve customer problems quickly and efficiently, while upholding Museum initiatives and standards. The candidate must be trustworthy, professional, and positive at all times as this position is primarily focused on providing an interactive guest experience while leading a team of Café Attendants.  

This position requires Saturday and Sunday availability. Holidays and some evenings are required.  

Major Responsibilities: 
  • Assist in managing the inventory of food, beverages, and supplies for the department 
  • Assist Café Director and Café Lead with ordering and acquiring new vendor relations 
  • Oversee POS 
  • Manage opening and closing procedures  
  • Reconcile sales and report to accounting 
  • Supervise, train, coach, and provide support to Café Attendants  
  • Keep associates up-to-date on current promotions, programs, and procedures 
  • Cover breaks for Café Attendants 
  • Provide consistent and excellent customer service to visitors, members, and staff. 
  • Prepare and serve food, beverages, and snacks. This includes operating a traditional espresso machine. 
  • Assist in the kitchen, as needed, in the preparation of food according to the instructed recipe, as well as packaging and labeling of items for sale. 
  • Oversee Café equipment and its proper use 
  • Operate POS cash register and maintain accurate cash drawer through shifts 
  • Keep a clean well-stocked café and retail space, and be able to describe all items you offer 
  • Keep track of current stock levels for all items in use. Restock as needed. 
  • “Clean as you go” for each workstation 
  • Change trash as needed. Clean tables and sweep the dining area as needed. 
  • Promote and maintain a safe and clean environment for co-workers and guests 
  • Participate in departmental meetings and contribute to a positive team environment 
  • Other duties as assigned 
Qualifications: 
  • Experience with a database-driven POS required 
  • Must possess a valid food handler card or willing to get it within first 30 days 
  • Intermediate Microsoft Office skills 
  • Comfortable with public speaking and leading a small group 
  • Comfortable dealing with a wide array of guests and customer service situations 
  • High School Diploma or GED 
  • Capable of serving alcoholic beverages only to guests over 21 years of age. 
  • The top qualification required is a friendly personality with a guest-focused attitude and a commitment to creating a welcoming and fun atmosphere for the Museum's visitors 
  • Professional demeanor, reliable, and hardworking 
  • A background in customer service, hospitality, or retail with experience in cash handling is desirable 
  • Familiarity with Balboa Park a plus 
  • Must be able to communicate verbally for the majority of each shift 
  • Ability to learn processes, procedures, and information quickly 
  • Physical requirements & demands to successfully perform the essential function of the job include: 

While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered. 

Pay: $18/hour plus tips.  

Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park. 

Please send your resume and cover letter to hr@sdnhm.org 

No phone calls or drop-ins, please. 

The San Diego Natural History Museum is seeking enthusiastic and friendly part - time, as needed, Lead Banquet Bartender for special events. This position provides guests an unparalleled customer service experience. The ideal candidate will be comfortable managing bar staff, preparing and serving drinks, while continually maintaining a pleasant and professional demeanor.

Roles and responsibilities:
  • Follow appropriate procedures for serving alcohol. (T.I.P.S., L.E.A.D., ServSafe)
  • Supervises and address employee issues and general issues at the bar.
  • Prepare alcohol and non-alcohol beverages (including garnishes for mixed drinks) for patrons.
  • Interact with bar customers to take and serve beverage orders while ensuring all other bartenders are doing the same.
  • Check customer identification and confirm legal drinking age is met.
  • Strictly follows serving guidelines to all guests with attention to intoxicated customers; makes judgements regarding when to slow a guest down or cut them off.
  • Knowledge of the bar menu options to answer guest inquiries and requests in a courteous and polite manner.
  • Provide the highest-level of customer service to our guests (both internal and external) through active engagement and a friendly attitude.
  • Develop and maintain positive and productive working relationships with colleagues.
  • Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time.
  • Set-up and transport supplies to bar area(s).
  • Clean the bar, stock bar items, and maintain overall cleanliness at all times.
  • Wash bar glasses and any other bar equipment.
  • Handle money, operates the payment collection system, and accurately makes change.
  • Oversee and assist bar staff with any money handling concerns or issues with the payment system.
  • Count bank at end of shift, complete reports, resolve any discrepancies, drop off receipts, and secure bank.
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.
  • Maintain a high-level of personal hygiene routine to represent a clean and professional environment.
  • Be flexible and assume other responsibilities and tasks as assigned.
  • Follow Museum and Department safety and security policies and procedures to ensure a clean, safe, and secure environment.
QUALIFICATIONS:
  • 2+ years of restaurant bartending experience and/or banquet bartending experience preferred.
  • 1+ year in bar supervisory experience or supervisory experience in a like-setting.
  • Flexible with scheduling of shifts and willing to work nights, weekends, and holidays
  • Strong math aptitude.
  • Comfortable dealing with a wide array of guests and customer service situations.
  • Must be T.I.P.S, L.E.A.D., ServSafe certified or willing to get in first (30) days of employment.
  • Must possess valid food handler card or willing to get in first (30) days of employment.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • If hired a (Live Scan) background check will be required.

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Position pays $18/hour. Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.This is a part-time/as-needed position. 

Please send resume and cover letter to FoodBeverageServices@sdnhm.org. No phone calls or drop-ins please.

 

The Department of Paleontology at the San Diego Natural History Museum has an opening for paleontological field monitor. This position will be part-time temporary, as needed (0 – 29 hours per week). All work is funded through contracts.

The San Diego Natural History Museum is run and operated by the San Diego Society of Natural History, a private non-profit scientific organization incorporated in 1874. The Museum’s mission is to interpret the natural world through research, education and exhibits; to promote understanding of the evolution and diversity of southern California and the peninsula of Baja California; and to inspire in all a respect for nature and the environment.

Within the Museum, the Department of PaleoServices specializes in paleontological resource management. Our focus is on the recognition, recovery, and preservation of the significant and unique paleontological resources that occur in the greater southern California region.

Major Responsibilities:
  • Field monitoring of active mass grading, trenching, and other excavation activities into potentially fossil-bearing sedimentary rocks (Cenozoic and upper Mesozoic marine and/or non-marine rock units) in the greater southern California region.
  • Field monitor will work in close proximity to heavy equipment and be expected to work safely, to collect unearthed fossils, and to record relevant stratigraphic and taphonomic data.
  • Field monitoring can include working at distant locations for a week at a time, with commensurate reimbursement of per diem and mileage.
  • Opportunities for field survey work and fossil preparation are also possible.
  • Scheduled work hours are typically between the hours of 7 am to 3 pm Monday through Friday; however, work may also occur at night or on weekends.
Qualifications:
  • A minimum of a B.S. in Geology or a related discipline with an emphasis in paleontology.
  • Experience in field paleontology and stratigraphy is preferred.
  • Must be able to lift at least 50 lbs
  • Have a valid Driver’s License and a clean driving record.

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

For general information about our paleontology mitigation program, please visit http://www.paleoservices.org

Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

Please submit resumes and cover letter including salary expectations to hr@sdnhm.org. No phone calls or drop-ins, please.

Compensation: $20.09 to $25.00/hour depending on experience and qualifications.

Apprentices will learn about historical and modern photography practices by digitizing, organizing, and preserving a collection of 2,000+ glass negatives representing natural history of San Diego from the early 1900’s. 

Position Summary:

Under the guidance of the Research Library Director & Curator, Apprentices will receive instruction on glass plate technology, proper collections care for photographic materials, digitization procedures and standards, and digital asset management. Apprentices will also be trained in social media marketing and public speaking. By the conclusion of the apprenticeship program, the students will have gained 21st century skills in media, technology, data management, and digital communication, and the broader San Diego community will gain open access to a treasure trove of photographs from San Diego’s past.   

Primary responsibilities include:
  • Glass plate digitization 
  • Metadata description and digital asset management 
  • Archival level re-housing 
Secondary responsibilities include: 
  • Historical, biographical, and/or scientific research 
  • Creation of finding aids 
  • Science communication in the form of social media posts and presentations to SDNHM staff 
Qualifications:  
  • Interest in photography, natural history, and/or data sciences  
  • Organizational skills 
  • Technology skills 
Eligibility:
Applicants must:  
  • Attend a Community College within San Diego County 
  • A special emphasis is placed on identifying and recruiting students 18 or over who are members of groups underrepresented in STEM careers. 

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered. 

Hours: Up to 400 hours total. Flexible schedule. 

Location: On-Site. Some remote work may be possible. 

Pay: $16/hr. 

Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park. 

To Apply:  
Please submit a CV or resume, Cover Letter, and Three References. All materials should go to Ariel Hammond, library@sdnhm.org. No phone calls or drop-ins, please. 

The San Diego Natural History Museum is seeking intuitive, reliable, attentive, detail-oriented individuals with strong communication and customer service skills as part-time/as-needed Security Officers.  Security Officers are expected to uphold Museum rules and regulations by patrolling, observing, and reporting to the Facilities Supervisor and Senior Director of Operations. Security Officers are also expected to set the example for Museum safety and stellar customer service, and assist Museum guests, employees, and vendors during emergency situations.

Areas of responsibilities include:
  • Patrol, observe, and report to Facilities Supervisor and Senior Director of Operations.
  • Provide a high level of customer service and assistance to all Museum guests, staff, volunteers, and vendors.
  • Maintain a strong working knowledge of Museum policies and procedures, enforcing them with guests, staff, volunteers, and vendors as needed.
  • Document daily actions and situations in a Daily Log.
  • Respond to complaints and/or requests for assistance and evaluate appropriate course of action.
  • Respond to emergency situations within and directly outside Museum (i.e. natural disasters, medical emergencies, etc.)
  • Assist with building access and receiving/deliveries.
  • Perform other duties assigned by Facilities Supervisor and Senior Director of Operations.
Qualifications:
  • Previous security experience at a cultural institution is preferred
  • Excellent customer service skills with the ability to maintain a professional and calm demeanor in a challenging, dynamic environment with all types of guests, staff, volunteers, and vendors.
  • Strong communication skills with attention to detail.
  • Must be able stand for long periods of time, respond quickly and communicate verbally for the majority of each shift.
  • Ability to perform crowd control by providing clear guidance and direction
  • Current Guard Card certification through BSIS
  • Current CPR/AED/First Aid Certification
  • Proficient in Microsoft Word, Excel, Outlook, and Teams.
  • Bilingual preferred

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

This is a part-time/as-needed position. Friday availability is currently highly desired.

Position pays $16/hour. Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

Please send resume and cover letter to hr@sdnhm.org.  No phone calls or drop-ins please.

The San Diego Natural History Museum is seeking for a passionate mission supporting Special Events Staff. They will be responsible assisting with the load-in and load-out of events, assisting in the set-up and break-down of Museum events, assisting in ensuring the safety of the Museum, having a Museum presence. This position requires the coordination of on-site event activities, including working with vendors, clients and guests, while continually maintaining a pleasant and professional demeanor. Hours are determined on as-needed basis.

Roles and responsibilities:
Event Presence
  • Reviews work order and becomes familiar with purpose/type of event, timeline/agenda of the event, as well as diagrams for each location.
  • Communicates with on-site Event Coordinator, Event Manager, or Director of Events.
  • Assists with set-up and break-down of events.
  • Follows designated directions from on-site Event Coordinator, Event Manager, Director of Events, or Special Events lead.
  • Maintains museum presence while guests and vendors are inside the facility.
  • Provides post-event feedback to Event Coordinator, Event Manager, Director of Events, or Special Events lead.
  • Communicates with the Food and Beverage staff to ensure all contracted services are in place by the allotted time.
Museum Safety and Cleanliness
  • Assists to ensure that Fire, City, Police, Park, Facility, and Alcohol codes are being followed to ensure that Museum is operating within the law.
  • Be prepared to evacuate guests if necessary.
  • Works with Facilities staff at the end of the event to ensure that all exhibit areas/items are returned to regular for the Museum to open the next day.
  • Works with the Food and Beverage staff at the end of the event to ensure that all items are returned to its proper storage location.
Vendor Load-in and Load-out
  • Ensures that only appropriate vendors access loading areas.
  • Operates Sidewalk Lift and Freight Elevator for vendors if Building Operations staff is unavailable.
  • Follows wristband procedures as vendors arrive for load-in and when vendor crew returns for load-out.
  • Stops unauthorized vendors or Balboa Park guests from entering the Museum during load-in and load-out.
  • Ensures vendors are following facility guidelines.
Qualifications and Requirements:
  • Comfortable dealing with a wide array of guests, vendors, and customer service situations.
  • Must have reliable form of communication (phone, email)
  • Experience in a fast-paced, high-stress environment
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • If hired a (Live Scan) background check will be required.
  • Flexible with scheduling of shifts and willing to work nights, weekends, and holidays

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Pay: $16/hour.

Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.This is a part-time/as-needed position. 

Qualified applicants, please send your resume and cover letter to nbuerba@sdnhm.org. No phone calls or drop in visits.

 

The San Diego Natural History Museum is seeking for a passionate mission supporting Special Events Lead. They will be responsible for overseeing the load-in and load-out of events, assisting in the management of Special Events Staff and having a Museum presence. This position requires the coordination of on-site event activities, including working with vendors, clients and guests, while continually maintaining a pleasant and professional demeanor. Hours are determined on as-needed basis. 

Roles and responsibilities:
Event Presence
  • Reviews work order with Special Events Staff and becomes familiar with purpose/type of event, timeline/agenda of the event, as well as diagrams for each location.
  • Establishes contact with client as Museum contact person in addition to the Event Coordinator, Event Manager, or Director of Events.
  • Communicates with Event Coordinator, Event Manager, Director of Events and Senior Director of Operations to ensure all situations are being addressed.
  • Assists in the supervision of special events staff.
  • Creates a break schedule for special events staff and arranges for all breaks to be taken and covered.
  • Assists with the training of new special events staff.
  • Provides post-event feedback to Event Coordinator, Event Manager, or Director of Events.
  • Communicates with the Food and Beverage staff to ensure all contracted services are in place by the allotted time.
Museum Safety and Cleanliness
  • Assists to ensure that Fire, City, Police, Park, Facility, and Alcohol codes are being followed to ensure that Museum is operating within the law.
  • Ensures special events staff is present on all floors where there are guests.
  • Monitors the event set-up to ensure security measures are met (i.e. tables are not too close to wall).
  • Be prepared to evacuate guests if necessary.
  • Completes the Special Events Lead event check-list for ensuring that the Museum has been cleaned up and can be locked up by Food and Beverage staff and Building Operations staff after the event.
  • Works with Facilities staff at the end of the event to ensure that all exhibit areas/items are returned to regular for the Museum to open the next day.
  • Works with the Food and Beverage staff at the end of the event to ensure that all items are returned to its proper storage location.
Vendor Load-in and Load-out
  • Ensures that only appropriate vendors access loading areas.
  • Operates Sidewalk Lift and Freight Elevator for vendors if Building Operations staff is unavailable.
  • Oversees wristband procedures as vendors arrive for load-in and when vendor crew returns for load-out.
  • Stops unauthorized vendors or Balboa Park guests from entering the Museum during load-in and load-out.
  • Ensures vendors are following facility guidelines.
Qualifications and Requirements:
  • A minimum of 3 months or equivalent as SDNHM special events staff 
  • 1+ year in supervisory experience or supervisory experience in a like-setting
  • Comfortable dealing with a wide array of guests, vendors, and customer service situations.
  • Must be well-versed in the Museum, and the Museum Policies and Procedures
  • Must have reliable form of communication (phone, email)
  • Experience in a fast-paced, high-stress environment
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • If hired a (Live Scan) background check will be required.
  • Flexible with scheduling of shifts and willing to work nights, weekends, and holidays

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Pay: $18/hour.

Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.This is a part-time/as-needed position. 

Qualified applicants, please send your resume and cover letter to nbuerba@sdnhm.org. No phone calls or drop in visits.

The San Diego Natural History Museum is seeking enthusiastic and friendly part-time Visitor Services Associates (VSAs) to assist guests at our Admissions Desk, Giant Screen Theater, and at Museum and exhibit entries. VSAs provide Museum guests an unparalleled customer service experience in a fast-paced, educational, and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor.

Areas of responsibilities include:
  • Provide consistent and excellent customer service to guests, members, staff, and all other constituents that may come into the Museum. 
  • Stationed at the Admission Desks providing assistance to guests in person, or over the phone with sales for admission/memberships/programs as well as answering a variety of questions about the Museum and Balboa Park. Desk duties also include upselling memberships, donations, selling programs and surveying guests. 
  • Stationed at the entrance of exhibitions monitoring capacity, checking tickets, and directing guests (if applicable). 
  • Stationed at the Museum’s giant-screen theater, assisting guests with seating and sanitizing the theater as needed.
  • Other general visitor services duties, including but not limited to: Describing Museum exhibitions with interest and accuracy; monitoring the cleanliness of exhibitions throughout the day; answering incoming phone calls professionally; and, keeping up-to-date on current promotions, programs, and procedures. 
  • Encourage guests to maintain COVID safety guidelines. 
Qualifications:
  • Friendly personality with a guest-focused attitude and a commitment to creating a welcoming and fun atmosphere for the Museum's visitors. 
  • Professional demeanor, reliable, punctual, and hardworking. 
  • A background in customer service, hospitality, or retail with experience in credit card/cash handling and CRM database and/or ticketing software knowledge is highly desirable.  
  • Familiarity with Balboa Park a plus.  
  • Must be able stand for long periods of time and communicate verbally for the majority of each shift.  
  • Ability to learn processes, procedures, and information quickly. 

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Weekend, night and holiday availability is desired. The San Diego Natural History Museum is open Friday thru Tuesday, closed Wednesdays and Thursdays as well as Thanksgiving and Christmas Day.

This is a part-time, as needed position with limited hours. VSAs enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

Pay: $16/hour.

Please send resume and cover letter to edowling@sdnhm.org. No phone calls or drop-ins please. 

 

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