ORGANIZATIONAL BACKGROUND

The San Diego Society of Natural History was founded in 1874 by a handful of citizen-naturalists and is the oldest scientific institution in southern California, and the third oldest west of the Mississippi.

The Mission of the San Diego Natural History Museum is to interpret the natural world through research, education and exhibits; to promote understanding of the evolution and diversity of southern California and the peninsula of Baja California; and to inspire in all a respect for nature and the environment.

The Museum has a collection of more than 8 million research specimens and conducts research in the areas of paleontology, entomology, herpetology, ornithology, mammalogy and botany. We provide educational opportunities to over 100,000 children each year and close to 400,000 people visit our exhibitions each year. The Museum operates an onsite gift shop and a café offering bar services, and also has over 700 active volunteers who serve in our research and education programs.

The Museum is located in historic Balboa Park and houses over 8500 square feet of exhibition space and a 300-seat 3D theater.

The San Diego Natural History Museum strives to provide a stellar experience for our visitors, volunteers and employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the supervision of the Controller, the accounts receivable accountant is responsible for full cycle accounts receivable, ensuring that client invoices are correct, accurate, and delivered to the client in a timely manner, and managing the collection aspect of accounts receivable.  Other accounting duties include processing semi-monthly payroll, maintaining fixed asset schedules, account reconciliations, and maintaining financial reports, records, and general ledgers.  This position is non-exempt and is eligible for all the benefits the Museum offers.

GENERAL RESPONSIBILITIES:

• Review client contracts to understand all necessary information, including billing and payment terms
• Create client invoices and track outstanding receivables
• Collection of past due client balances
• Enter and maintain client contract details and create billing schedules in Sage Intacct accounting software
• Ensuring all invoices are up to client standards
• Process semi-monthly payroll using ADP Workforce Now
• Maintain museum’s fixed asset schedule
• Prepare, review, and post journal entries and reconcile general ledger accounts
• Responsible in analyzing transactions, explaining variances, preparing schedules, completing reconciliations and providing support for annual financial audit and budgets
• Assist with implementing new automated systems and data conversions
• Prepare monthly financial reports for museum managers and work with managers on budgeting and cost management
• Assist Controller with daily, monthly, and year-end operations of the accounting department and provide accounting support for other job duties as assigned

CANDIDATE PROFILE:

• Bachelor Degree in accounting from four-year College or University
• Minimum of four years of accounts receivable experience
• Experience with payroll processing, preferably using ADP Workforce Now
• Passionate about providing an excellent customer service experience to clients
• Knowledge of Sage Intacct and automated expense management systems a distinguishing factor
• Strong general ledger experience, with excellent knowledge of Generally Accepted Accounting Procedures (GAAP)
• Superior attention to detail and ability to insure compliance with internal policies and procedures
• Strong written and oral communication skills

To apply please submit resume, cover letter outlining your experience, salary requirement and three professional references to gsantos@sdnhm.org.

NO PHONE CALLS, NO DROP INS, and NO RECRUITERS please.

Ensure bars and bar service areas are maintained, replenished and clean at all times. Have knowledge of bar supplies and inventory. Ensure client and guest satisfaction. All duties are to be performed in accordance with California State laws and regulations as well as Company policies, practices and procedures. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

Major Responsibilities

• Complete tasks related to stocking, replenishing, cleaning, maintenance and preparation of beverages.
• Move and assemble portable bars.
• Clean and polish bar, counters, shelves and equipment.
• Comply with inventory control measures.
• Return all product and equipment to proper storage location or dish room.
• Remove all trash and recyclables from bar areas and dispose of properly.
• Maintain a professional appearance at all times.
• Maintain a safe, clean, organized and stocked work area following sanitation standards.
• Maintain professional relationship with all coworkers.

Qualifications:

• 1-2 years’ experience in food and/or bar service desired
• High School Diploma or equivalent desired
• Good oral communication skills and the ability to read, write and communicate effectively in English.
• Excellent hospitality and customer service skills, service standards, guest relations and etiquette.
• Able to understand directives and utilize basic mathematical skills
• Lift and carry up to 75 pounds at a time, perform various activities such as constant standing, walking, frequent bending, reaching, kneeling and squatting.
• Ability to work in a noisy environment.
• Flexible part-time schedule including some long shifts, nights, weekends and holidays on an on-call basis.
• If hired a (Live Scan) background check will be required.

Please send cover letter and resume to rhammond@sdnghm.org

The San Diego Natural History Museum is seeking enthusiastic and friendly part time Café Attendants to assist guests at our Cafe. The Café Attendant provides Museum guests an unparalleled customer service experience in a fast-paced, educational and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor.

This position requires Saturday and Sunday availability.Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

MAJOR RESPONSIBILITIES:

• Assist in kitchen. Prepare food according to the instructed recipe, package and label items for sale, make coffee.
• “Clean as you go” for each work station
• Change trash as needed. Clean tables and sweep dining area as needed.
• Keep track of current stock levels for all items in use. Restock as needed.
• Maintain accurate cash drawer through shifts
• Provide consistent and excellent customer service to visitors, members, and staff
• Other duties as assigned

QUALIFICATIONS:

• High School Diploma or GED
• Must possess valid food handler
• The top qualification required is a friendly personality with a guest-focused attitude and a commitment to creating a welcoming and fun atmosphere for the Museum's visitors
• Professional demeanor, reliable, and hardworking
• A background in customer service, hospitality, or retail with experience in cash handling is desirable
• Familiarity with Balboa Park a plus
• Must be able stand for long periods of time and communicate verbally for the majority of each shift
• Ability to learn processes, procedures and information quickly

Please submit your cover letter and resume to hr@sdnhm.org. No phone calls or drop-ins please.

The San Diego Natural History Museum is seeking enthusiastic and friendly part time Custodians to be part of the cleaning crew that daily cleans and maintains the buildings public areas, office areas and collection areas.Also, to assist with daily chores needed by staff. 

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day. 

Responsibilities include:

• Clean restrooms
• Clean floors
• Trash removal
• Clean windows, exhibit cases
• Dust
• Other duties as assigned

Qualifications:

• Able to lift up to 35 pounds
• 2 years of janitorial experience
• High school diploma or GED
• Able to work weekends and holidays
• Great customer service skills

Qualified applicants please send your resume to hr@sdnhm.org

The Facility Engineer is primarily responsible for maintaining the proper functioning of all MEP, HVAC, and life safety equipment throughout the building both during regular hours and after hours. This position aids the Senior Director of Operations in handling facility operations and protocols in order to uphold the appropriate standards of the SDNHM. The Facility Engineer is responsible for managing the overall maintenance of the Museum facilities, including off-site warehouse and Museum owned vehicles, and is accountable for maintaining compliance with hazardous materials and accessibility regulations, reporting compliance under OSHA and other government regulatory agencies.

Specific Responsibilities:

Facility

• Maintains a functional knowledge of systems which include: HVAC/DDC Controls, Plumbing, Fire Protection/Fire Alarm, Elevators, Back-up Generators, Landscaping, Building Management Systems, Lighting Systems, Roof Systems, and Electrical Systems.
• Diagnose, repair, and perform preventative maintenance on various types of equipment including, but not limited to: Chillers, Boilers, Air Handling Units, Cooling Towers, VAV Boxes, and Pumps.
• Proactively inspect building and facilities equipment/furnishings to determine functional systems and detect malfunctions and needed repairs. Provide responsive assistance to the Senior Director of Operations to support the timely completion of Museum construction, repairs, or space alteration projects.
• Oversees the General Maintenance Technician in order to maintain functionality and appearance of the facility, and all associated department personnel, including but not limited to, recruiting and selecting new staff, establishing work-related duties/responsibilities, training and scheduling, and periodically reviewing and evaluating staff performance.
• Develops the department’s budget in collaboration with the Senior Director of Operations including negotiating with contractors, vendors, craftsmen, repair and cleaning services, and supply purchases.
• Manages the selection of contracted vendors, schedules contractors, conducts site job walks, collects bids for projects, and manages adherence of vendors to Museum policies. 
• Maintains a routine maintenance schedule including general painting needs, roof and other structural concerns, pest management, and safety training for all staff.
• Maintains files on building plans and facility renovations. 

Health and Safety

• Oversees the implementation of the Museum’s hazardous materials and disposal plan.
• Ensures that permits/records pertaining to hazardous chemicals, generating periodic reports to the County and other agencies as required by law, are maintained.
• Coordinates with the Fire Department as needed, for regular site inspections or responses to emergencies on site.
• Responsible for the development and training under a disaster plan, devising a checklist to be followed in the event of an emergency.
• Serves as primary contact in the event of certain facility emergencies.
• Maintains functional knowledge of the condition of the Museum and the warehouse at all times including knowledge of security equipment (Fire Panel, Burglar alarm, Fire extinguishers, Fire Code Compliance).

Additional duties

• Interacts with all Museum personnel to help facilitate the coordination of events, programs, projects, and storage within the facility, as well as being responsible for working with all departments to establish and monitor capital improvements that enhance the mission of the Museum and the visitor experience.

Essential Requirements:

• Proven team player with strong communication skills who is approachable and responsive.
• Expected to actively support diversity on their teams and museum-wide.
• 5 years of demonstrated management experience in a large facility maintenance capacity within a museum or other similar environment.
• Proven leader in hiring, training and supervising employees.
• Frequent standing, walking, bending, sitting, climbing (stairs & ladders), crawling and lifting of moderately heavy loads up to 50lbs.
• Occasional work in elevated places.
• Good auditory skills with a full range of hearing. Good vision including acuity, depth perception, color vision.
• Comfortable working around the general public.
• Able to respond to emergency situations including but not limited to chemical spills, fires, and evacuations.
• Able to safely operate an electric transport cart, a hand truck, a tractor, a forklift and scissor lift (used frequently) along with other equipment used to maintain the facilities.
• Frequent work throughout all Museum and warehouse facilities including conference facilities, galleries, exhibit halls, presentation halls, research laboratories, storage rooms, and maintenance and/or metal/wood shop.
• Frequent work outdoors.
• Valid California driver’s license and good vehicle operation record.
• Occasional work with or possible exposure to various chemicals.
• Fluently bilingual in English/Spanish a plus.

To apply please submit resume, cover letter outlining your experience, salary requirement and three professional references to hr@sdnhm.org. No phone calls, no drop ins, and no recruiters please.

The San Diego Natural History Museum is seeking enthusiastic and friendly part time Line/Prep Cooks to assist the Kitchen Supervisor at our Cafe. The Line/Prep Cook provides support to the Kitchen Supervisor in a fast-paced, educational and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor. 

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

MAJOR RESPONSIBILITIES:

• Prepares food according to the instructed recipes
• Packages and labels food items for sale
• Follows food prep list created by Kitchen Supervisor
• Labels and stocks all ingredients on shelves so they can be organized and easily accessible
• Undertakes basic cooking duties such as reducing sauces, parboiling food etc.
• Maintains a clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash etc.
• Keeps work station clean during shift
• Conducts back-of-house opening and closing tasks as required
• Must have experience on all stations (Line, Sauté, Fry, Grill, etc.)
• Performs other duties as assigned 

QUALIFICATIONS:

• High School Diploma or GED
• Must possess valid food handler certification
• 2+ years’ experience as line/prep cook
• Professional demeanor, reliable, and hardworking
• Patient with an ability to stay positive under pressure
• Must be able stand for long periods of time and communicate verbally for the majority of each shift
• Ability to learn processes, procedures and information quickly

• Strong comprehension of recipes, intermediate knife and kitchen equipment skills
• Proven cooking experience, including experience as a line chef, restaurant cook or prep cook

COMPENSATION: $13.00 per hour.

Please submit your cover letter and resume to rhammond@sdnhm.org. No phone calls or drop-ins please.

The Department of Paleontology at the San Diego Natural History Museum has openings for paleontological field monitors. These positions are part time, as needed. All work is funded through contracts.

The San Diego Natural History Museum is run and operated by the San Diego Society of Natural History, a private non-profit scientific organization incorporated in 1874. The Museum’s mission is to interpret the natural world through research, education and exhibits; to promote understanding of the evolution and diversity of southern California and the peninsula of Baja California; and to inspire in all a respect for nature and the environment.

Within the Museum, the Department of PaleoServices specializes in paleontological resource management. Our focus is on the recognition, recovery, and preservation of the significant and unique paleontological resources that occur in this region.

Major Responsibilities:

• Field monitoring of active mass grading, trenching, and other excavation activities into potentially fossil-bearing sedimentary rocks (Cenozoic and upper Mesozoic marine and/or non-marine rock units) in the southern California region.
• Field monitors will work in close proximity to heavy equipment and be expected to work safely, to collect unearthed fossils, and to record relevant stratigraphic and taphonomic data.
• Opportunities for field survey work and fossil preparation are also possible.
• Scheduled work hours are typically between the hours of 7 am to 3 pm Monday through Friday; however, work may also occur at night or on weekends.

Qualifications:

• A minimum of a B.S. in Geology or a related discipline with an emphasis in paleontology.
• Experience in field paleontology and stratigraphy is preferred.
• Must be able to lift at least 50 lbs
• Have a valid Driver’s License and a clean driving record.

For general information about our paleontology mitigation program, please visit http://www.paleoservices.org

Start date: 1 November 2019

Please submit resumes and cover letter including salary expectations to hr@sdnhm.org. No phone calls or drop-ins, please.

The San Diego Natural History Museum is seeking intuitive, reliable, attentive, detail-oriented individuals with strong communication and customer service skills part-time security officers. Security officers are expected to uphold the museum rules and regulations by patrolling, observing, and reporting to the Security Supervisor and Operations Manager. This position is also expected to be the exemplary for Museum safety, customer service, general Museum knowledge, Park knowledge, and a model citizen, as well as protect Museum property and provide safety for Museum visitors, employees, and vendors.

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

MAJOR RESPONSIBILITIES:

• Patrol, observe, and report to Security Supervisor, Operations Manager, and Director of Visitor Services
• Assist visitors and provide a variety of information regarding the Museum and Balboa Park.
• Maintain a guest approach with all visitors to ensure a positive experience, including greeting each person as they enter and thanking each visitor as they leave.
• Learn and stay current with Museum knowledge, such as pricing, membership, closures, and policies.
• Maintain high level of awareness with regard to Museum rules, regulations, procedures, and policies; and enforce these with visitors and staff.
• Daily documentation required to keep up to date the Daily Log.
• Respond to visitor complaints and/or requests for assistance and evaluate appropriate course of action
• Respond to emergency situations within and directly outside Museum (i.e. natural disasters, medical emergencies, etc.
• Other duties as assigned.

QUALIFICATIONS:

• Current Guard Card certification through BSIS
• Current CPR/AED/First Aid Certification
• High School diploma or equivalent; Post High school work preferred
• 2 – 5 years of security experience, preferably in a cultural institution
• Able to walk or stand up to 5 hours
• Able to climb stairs, stop, kneel; able to respond quickly or jog
• Able to lift up to 50 lbs.
• Excellent customer service skills with the ability to maintain a professional demeanor in a challenging, dynamic environment and with all levels of patrons
• Proficient in Microsoft Word, Excel, and Outlook
• Ability to work independently and in a team
• Intuitive decision-making and response
• Strong organizational and communication skills
• Strong attention to detail
• Comfortable with public speaking
• Comfortable dealing with a wide array of guests and customer service situations
• Ability to perform crowd control by providing clear guidance and direction
• Bilingual preferred

Please send resume and cover letter to hr@sdnhm.org No phone calls or drop-ins please.

The San Diego Natural History Museum is seeking enthusiastic and friendly part-time Visitor Services Associates (VSAs) to assist guests at our Admissions Desk, 3D Theater, and Escape Room. VSAs provide Museum guests an unparalleled customer service experience in a fast-paced, educational, and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor.

Areas of responsibilities include:

• Greeting guests of the Museum.
• Stationed at the Admission Desks providing assistance to guests in person, or over the phone with sales for admission/memberships/programs as well as answering a variety of questions about the Museum and Balboa Park. Desk duties also include upselling memberships, donations, and surveying guests.
• Stationed at the entrance of exhibitions monitoring capacity, checking tickets, and directing guests (if applicable).
• Stationed at the Museum’s giant-screen theater, assisting guests with seating, and 3D equipment.
• Stationed at the Museum’s Escape Room, providing a brief orientation, and assistance as needed. Character and acting experience is a plus but not required.
• Provide consistent and excellent customer service to guests, members, staff, and all other constituents that may come into the Museum.
• Other general visitor services duties, including but not limited to: Describing Museum exhibitions with interest and accuracy; monitoring the cleanliness of exhibitions throughout the day; answering incoming phone calls professionally; and, keeping up-to-date on current promotions, programs, and procedures

Qualifications:

• The top qualification required is a friendly personality with a guest-focused attitude and a commitment to creating a welcoming and fun atmosphere for the Museum's visitors.
• Professional demeanor, reliable, punctual, and hardworking.
• A background in customer service, hospitality, or retail with experience in cash handling is highly desirable.
• Familiarity with Balboa Park a plus.
• Must be able stand for long periods of time and communicate verbally for the majority of each shift.
• Ability to learn processes, procedures, and information quickly.

Friday evening, weekend, and holiday availability is required. Must be available through October 1. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

This is a part-time, temporary position through October 1, 2020 with hours ranging from 8 – 24 hours/week. VSAs enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo. Position pays $13.00/hour.

Please submit resume and cover letter to kmitchell@sdnhm.org