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The San Diego Natural History Museum is an Equal Opportunity Employer.

Production Designer

The San Diego Natural History Museum is seeking a highly motivated Production Designer for our Marketing and Communications Department. The ideal candidate possesses strong graphic design and technical skills as well as excellent organizational practices. The successful candidate will possess strong written and oral communication skills, an impeccable attention to detail, the passion to represent the brand by executing designs in keeping with the Museum’s style, and the ability to work successfully as a part of a diverse team.

Candidates must be able to take direction and give clear feedback while working in a fast-paced, deadline driven environment. Complete knowledge of the production process for print design required, including preparing files for offset printing. Software skills in Illustrator, InDesign, Photoshop, Word and Power Point (Mac platform) are necessary. In addition to the print production work, candidates must be able to adapt print graphics for digital use as well as develop, design, update, and maintain web pages for the Museum’s website in our CMS. Experience with email marketing platforms a plus. 

Requirements/qualifications:
• Minimum two years of experience
• Revise existing files (client edits, resizes, etc.)
• Complete layout projects
• Create collateral comps for clients/printers
• Maintain project file archives
• Photo color correction and manipulation
• Proof for spelling, grammar, text formatting, layout accuracy and consistency
• HTML and CSS coding, as well as experience using content management systems (CMS) 
• High level of proficiency in Illustrator, PhotoShop, InDesign and Adobe Acrobat
• High level of attention-to-detail
• Creative and critical thinking capabilities, prioritization and troubleshooting skills
• Design portfolio a plus, but not necessary

Desirable Skills:
• Flash (Flash animation and optimization of files)
• Ability to create and incorporate audio/video, animation (Flash)
• Understanding of both Windows/Mac platforms and various web browsers
• Knowledge of email marketing platforms

This is a full-time, 40 hr/week position. Please send cover letter, resume, and salary requirements to rhandelsman@sdnhm.org for consideration. Please, no phone calls or drop-ins. 

7/2/2014

Membership Manager

This position is responsible for planning and managing the overall Museum membership program. This includes the implementation of departmental strategies to attain the Museum’s annual membership goals. Responsibilities include coordinating all member events, processing memberships, printing membership cards, running renewal and lapsed notices, tracking membership statistics and handling membership customer service issues. Must have superb attention to detail and strong analytical skills.  Donor database experience required, Raiser’s Edge experience preferred. Must have working knowledge of Microsoft Office software, including Outlook, Excel and Word. Full-time position in the Institutional Advancement Department and reports to the Senior Director of Development and Membership.

Principle duties and responsibilities:

Plan and manage the Museum’s membership program- 55% 

  • Manage overall retention, upgrade, and acquisition programs and promotions.
  • Fulfillment of current member benefits; research and recommend new benefit strategies.
  • Manage all membership activities and events, including exhibition openings and annual meeting.
  • Recommends and coordinates all activities related to membership dues increases and changes.
  • Designs and executes appeals to foster membership retention and growth.
  • Work closely with the Public Programs team to cross-promote family days and other related activities.
  • Works closely with Visitor Services to make recommendations regarding on-site membership sales methods and procedures.
  • Works closely with Store staff to sell memberships and recommend promotions and collaboration.
  • Writes all materials related to membership activities, including but not limited to: renewal notices, lapsed notices, new cards, membership brochures, invitations and benefit explanation. 
  • Contributes to topic selection and writing for e-mail newsletters and print materials.
    • Manages membership website content.
    • Manages membership calendar for all mailing and events.
    • Manages and monitors the budget for membership while providing high quality and cost-efficient communications and benefits.
  • Works closely with Communications Department to develop all membership collateral materials, including the coordination of membership specific exhibit and public program promotions.
  • Creates, sends and analyzes all member surveys; make recommendations based on results.
  • Work closely with team to determine pricing, promotions and other activities related to up-charge exhibitions.
  • Trains and supervises volunteers who assist with membership tasks, including, but not limited to making outgoing calls to new and lapsed members
  • Works closely with Balboa Park team to coordinate and promote the Balboa Park Explorer program

Membership Customer Service and Fulfillment- 25%

  • Enters into Raiser’s Edge all membership renewals, gifts of membership, new members.
  • Processes membership thank you letters and membership cards
  • Processes membership renewals and lapsed letters
  • Works closely with the Director of Foundation, Corporate and Government Relations to process and fulfill of Natural Partners memberships
  • Answers the membership phone line and responds to donor and member inquiries
  • Coordinates RSVPs and registration for all membership events
  • Process and fulfill all gifts of membership

Data entry and reports in Raiser’s Edge- 15%

  • Utilizes database to analyze and report on member patterns and tests approaches to determine what methods are most effective.
  • Work with the Database Manage to review and update memberships from Patron Edge and Patron Edge Online
  • Send daily/weekly membership reports
  • Work closely with the Database Manager to keep Raiser’s Edge updated and well-maintained
  • Run monthly membership reports for Board of Directors
  • Update constituent records, including E-mail addresses, address changes, relationships, demographics, attributes, etc.
  • Write queries and develop reports.

Other- 5%

  • Assist with departmental policies and procedures related to position.
  • Assist with other department projects as assigned

Qualifications and Requirements

  • Bachelor’s degree or higher preferred
  • At least two years professional nonprofit fundraising experience, preferably with a museum membership program.
  • Excellent communication skills, both written and verbal, including the ability to present information in a variety of formats
  • Demonstrated ability to resolve problems with grace and diplomacy
  • Ability to keep track of the overall picture while maintaining accuracy and attention to detail in a variety of situations
  • Ability to work well independently and creatively within a team environment
  • Demonstrated organizational and time management skills
  • Ability to complete projects accurately and completely within deadlines
  • Excellent computer skills including experience with Microsoft Word, Excel and Raiser’s Edge.

Please send cover letter, resume, and salary requirements to ebates@sdnhm.org for consideration.
6/25/2014


Development Assistant Temporary, Part-time position

The Development Assistant provides professional administrative support to the Director of Major and Planned Gifts.  This position also provides administrative support to the Development Department, back-up administrative support to the Executive Assistant and assists in receptionist duties.  This is a part-time, temporary position.

This position requires strong administrative and computer skills, particularly Microsoft Office Suite and Raiser’s Edge or similar donor database skills. Minimum of two years of nonprofit experience required, preferably in a development office. This person must have an enjoyment for and commitment to donor services and must possess a strong ability to multi-task, meet deadlines; be detail-oriented; strong customer service skills and a team player. 

Duties include:

Provide administrative support to the Director of Planned and Major Gifts- 50%

  • General administrative duties, including: phone work, e-mail, mail, copies, calendar maintenance, filing, correspondence, special projects, meeting preparation, check requests and other administrative tasks.
  • Track and submit expense reports and reimbursements
  • Assist with Live Oaks program; including coordinating semi-annual events, marketing materials, mailings and other activities.
  • Assists with proposal and report preparation; including submission and filing.
    • Update Major Gifts and Planned Giving Officer portfolio in Raiser’s Edge; enters proposals and actions
  • Coordinates behind-the-scenes tours

Provide front office support and back-up duties for the Executive Assistant-25%

  • Provides back-up staffing to the Executive Assistant
    • Answers roll-over line for the CEO and CFO.
  • Greet guests meeting with CEO, CFO and HR
  • Reserves parking
  • Credit card check-out and check-in for staff
  • Distributes SeaWorld/other museum tickets (hopefully this will return to the realm of HR)
  • Requests the board room on behalf of Museum staff
  • Sets up and/or checks out the conference phone to staff
  • Assists with board room setup (A/V, placemats, etc.)
  • Makes service calls to Ricoh for the 4th floor copier, and Mr. Copy for 4th floor printers
  • Helps route documents for executive management signatures
  • Back-up calendaring for CEO and CFO
  • Preps materials for and attending various staff and board meetings to record and draft minutes;
  • Occasional word processing and emailing for Mick and Susan.

Provide general departmental support- 25%

  • Provides back-up staffing for mailing and shipping duties
  • Assists guests of staff and Board Room.
  • Staff Development and other Museum events as needed.
  • Participate in regularly scheduled meetings and activities for the Development Department; 1x1 meetings, team meetings, activity reports.
  • Order and maintain inventory of department office supplies.
  • Assists with other department projects as assigned

Send resume, cover letter and salary history to aladdon@sdnhm.org. No drop-ins or phone calls please.
6/25/14 

Human Resources Director

San Diego Natural History Museum 

Organizational Background

The San Diego Society of Natural History was founded in 1874 by a handful of citizen-naturalists and is the oldest scientific institution in southern California, and the third oldest west of the Mississippi.

The Mission of the San Diego Natural History Museum is to interpret the natural world through research, education and exhibits; to promote understanding of the evolution and diversity of southern California and the peninsula of Baja California; and to inspire in all a respect for nature and the environment.

The Museum has a collection of more than 7 million research specimens and conducts research in the areas of paleontology, entomology, herpetology, ornithology, mammalogy and botany. We provide educational opportunities to over 100,000 children each year and close to 400,000 people visit our exhibitions each year. The Museum also has over 700 active volunteers who serve in our research and education programs.

The Museum is located in historic Balboa Park and houses over 8500 square feet of exhibition space and a 300-seat 3D theater.

The San Diego Natural History Museum strives to provide a stellar experience for our visitors, volunteers and employees. 

The Role

The Human Resources Director will develop and implement Human Resources strategies and planning for the Museum as well as handling day-to-day management in all HR areas. The Human Resources Director will serve as point of contact for all employees regarding HR issues and will advise senior management on HR strategic planning and policy development. S/he will work closely with department managers to guide the hiring, training, development and counseling of all employees. This position will be responsible for managing the Museum’s risk through the implementation or policies and procedures as well as monitoring of workers compensation, safety and training.

Candidate Profile

The ideal candidate for this role will be dedicated to providing a positive experience for all employees to support the fulfillment of the Museum’s mission. The candidate should have 7+ years of HR experience with a progression to a more senior level.  The candidate should be comfortable working as a single staff HR department, managing multiple projects, and being highly detail oriented. S/he must be able to work with all types of personalities and be comfortable working with and supporting high-level management. The candidate must be flexible and able to exercise independent judgment and interpret and apply policies and regulations to specific situations. Strong written and verbal communications skills are essential.  Candidate should have the personality to enforce accountability of Museum policies and procedures, teach effective and best practices, and mentor Museum managers in effective leadership.  Ability to manage both the strategic and day to day operations requires superior organizational skills. 

Strategy

  • Develop organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.Develop policies and procedures to streamline HR activities and to ensure compliance with all state and federal laws.
  • Support management by providing human resources advice, counsel, and decisions; analyzing information and applications.

Employee Services

  • Implement human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations.
  • Refine and ensure that the SD Natural History Museum work place environment cultivates a sense of community, inclusiveness, safety and is always in line with our core organizational values. 
  • Manage all aspects of recruitment, hiring, and onboarding processes for new employees including job descriptions, job posting, applicant screening, new hire paperwork, benefits, and training as well as employee termination processes.
  • Provide HR resources for all employees including assisting with the resolution of personnel issues.
  • Develop and manage employee benefits programs including health insurance, retirement program and payroll process and guide management on the financial costs to the organization.
  • Manage safety, wellness and health programs for employees.
  • Manage and develop employee professional development, morale and appreciation programs.
  • Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; and then communicating and enforcing organization values.

Compliance and Reporting

  • Comply with federal, state, and local legal requirements by studying existing and new legislation, anticipating legislation, enforcing adherence to requirements, and advising management on needed actions.
  • Oversee the management of payroll processing system and insure compliance with all state and federal regulations
  • Manage development of employee performance reports, so as to aid managers in insuring compliance with Museum policies and procedures. 
  • Manage the reporting related to payroll, benefits, retirement, and other reporting required by law.
  • Organize and maintain all employee files within state and federal regulations and standard HR guidelines.
  • Manage compliance and reporting for workers compensation and health and safety programs.    

Please email cover letter and resume to hr@sdnhm.org.

5/20/2014