Employment

Available Positions

Banquet Bartenders
Banquet Barbacks
Security Control Officer
Security Officer
Cafe Attendant
Summer Camps Volunteer Liaison

The San Diego Natural History Museum is an Equal Opportunity Employer.

Interested in becoming a volunteer? View our current needs .

Banquet Bartenders (Part - Time, Regular)

The San Diego Natural History Museum is seeking enthusiastic and friendly part time banquet bartenders to prepare drink orders for guests according to specified recipes using measuring systems. The ideal candidates will be comfortable shifting roles and responsibilities through their shift while continually maintaining a pleasant and professional demeanor.

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

POSITION SUMMARY:

Prepare fresh garnishes for drinks. Issue, open, and serve wine/champagne bottles. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.

MAJOR RESPONSIBILITIES:

  • Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
  • Follow Museum safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Follow appropriate procedures for serving alcohol. (T.I.P.S., L.E.A.D., ServSafe)
  • Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.
  • Other duties as assigned.

QUALIFICATIONS:

  • 2+ years of restaurant bartending experience and/or banquet bartending experience.
  • Must possess valid food handler card or willing to get in first (30) days of employment.
  • Strong math aptitude.
  • Comfortable dealing with a wide array of guests and customer service situations.
  • Must be T.I.P.S, L.E.A.D., ServSafe certified or willing to get in first (30) days of employment.
  • Able to stand, sit, or walk for an extended period of time or for an entire work shift.
  • Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualified applicants, please send resume and cover letter including salary expectations to rhammond@sdnhm.org No phone calls or drop-ins, please.

Banquet Barbacks (Part - Time, Regular)

The San Diego Natural History Museum is seeking enthusiastic and friendly part time banquet barbacks to ensure bars and bar service areas are maintained, replenished and clean at all times. The ideal candidates will be comfortable shifting roles and responsibilities through their shift while continually maintaining a pleasant and professional demeanor.

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

MAJOR RESPONSIBILITIES:

  • Complete tasks related to stocking, replenishing, cleaning, maintenance and preparation of beverages.
  • Move and assemble portable bars.
  • Clean and polish bar, counters, shelves and equipment.
  • Comply with inventory control measures.
  • Return all product and equipment to proper storage location or dish room.
  • Remove all trash and recyclables from bar areas and dispose properly.
  • Maintain a safe, clean, organized and stocked work area following sanitation standards.
  • Follow Museum safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Other duties as assigned.

QUALIFICATIONS:

  • 1-2 years of experience in food and/or bar service desired.
  • High School Diploma or GED required.
  • Excellent hospitality and customer service skills, service standards, guest relations and etiquette.
  • Basic mathematical skills
  • Able to lift and carry up to 75 pounds at a time and perform various activities such as constant standing, walking, frequent bending, reaching, kneeling and squatting.
  • Able to work in a noisy environment.
  • Able to stand, sit, or walk for an extended period of time or for an entire work shift.

Qualified applicants, please send resume and cover letter including salary expectations to rhammond@sdnhm.org No phone calls or drop-ins, please.

Security Control Officer (Full-Time, Regular)

The San Diego Natural History Museum is seeking an intuitive, reliable, attentive, detail-oriented individual with strong communication and customer service skills as a full time Security Control Officer. The security control officer is expected to uphold the museum rules and regulations by patrolling, observing, and reporting to the Operations Manager, while managing and overseeing the security staff. This position is also expected to be the exemplary for Museum safety, customer service, general Museum knowledge, Park knowledge, and a model citizen, as well as protect Museum property and provide safety for Museum visitors, employees, and vendors.

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

MAJOR RESPONSIBILITIES:

  • Patrol, observe, and report to Operations Manager, and Director of Visitor Services.
  • Oversee and manage the SDNHM Security Staff in conjunction with established security supervisor.
  • Keep consistent daily logs and reporting procedures.
  • Assist with training, updating, and informing SDNHM Security Staff.
  • Assist Operations Manager overseeing general upkeep of Museum safety and security.
  • Assist visitors and provide a variety of information regarding the Museum and Balboa Park.
  • Maintain a guest approach with all visitors to ensure a positive experience, including greeting each person as they enter and thanking each visitor as they leave.
  • Learn and stay current with Museum knowledge, such as pricing, membership, closures, and policies.
  • Maintain high level of awareness with regard to Museum rules, regulations, procedures, and policies, and enforce these with visitors and staff.
  • Respond to visitor complaints and/or requests for assistance and evaluate appropriate course of action.
  • Provide support when necessary to officers responding to visitor complaints and/or requests for assistance.
  • Provide prompt response to all calls, inquiries, and directions.
  • Respond to emergencies within and directly outside Museum (i.e. natural disasters, medical emergencies, etc.)
  • Other duties as assigned.

QUALIFICATIONS:

  • Current Guard Card certification through BSIS
  • Current CPR/AED/First Aid Certification
  • High School diploma or equivalent; Post High school work preferred
  • 2 – 5 years of security experience, preferably in a cultural institution
  • 2 – 5 years of managerial or supervisory experience, preferably in a cultural institution
  • Able to walk or stand up to 5 hours
  • Able to climb stairs, stop, kneel; able to respond quickly or jog
  • Able to lift up to 50 lbs.
  • Excellent customer service skills with the ability to maintain a professional demeanor in a challenging, dynamic environment and with all levels of patrons
  • Proficient in Microsoft Word, Excel, and Outlook
  • Familiarity with Security systems, such as Security cameras, access, alarms, and reporting databases
  • Reliable source of communication and transportation
  • Strong organizational and communication skills
  • Strong attention to detail
  • Intuitive in decision-making and response
  • Comfortable with public speaking
  • Ability to perform crowd control by providing clear guidance and direction
  • Bilingual preferred (Spanish & English)

Please send resume and cover letter with salary expectations to hr@sdnhm.org. No phone calls or drop-ins please.

Security Officer (Part-Time, Regular)

The San Diego Natural History Museum is seeking intuitive, reliable, attentive, detail-oriented individuals with strong communication and customer service skills part-time security officers. Security officers are expected to uphold the museum rules and regulations by patrolling, observing, and reporting to the Security Supervisor and Operations Manager. This position is also expected to be the exemplary for Museum safety, customer service, general Museum knowledge, Park knowledge, and a model citizen, as well as protect Museum property and provide safety for Museum visitors, employees, and vendors.

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

MAJOR RESPONSIBILITIES:

  • Patrol, observe, and report to Security Supervisor, Operations Manager, and Director of Visitor Services
  • Assist visitors and provide a variety of information regarding the Museum and Balboa Park.
  • Maintain a guest approach with all visitors to ensure a positive experience, including greeting each person as they enter and thanking each visitor as they leave.
  • Learn and stay current with Museum knowledge, such as pricing, membership, closures, and policies.
  • Maintain high level of awareness with regard to Museum rules, regulations, procedures, and policies; and enforce these with visitors and staff.
  • Daily documentation required to keep up to date the Daily Log.
  • Respond to visitor complaints and/or requests for assistance and evaluate appropriate course of action
  • Respond to emergency situations within and directly outside Museum (i.e. natural disasters, medical emergencies, etc.
  • Other duties as assigned.

QUALIFICATIONS:

  • Current Guard Card certification through BSIS
  • Current CPR/AED/First Aid Certification
  • High School diploma or equivalent; Post High school work preferred
  • 2 – 5 years of security experience, preferably in a cultural institution
  • Able to walk or stand up to 5 hours
  • Able to climb stairs, stop, kneel; able to respond quickly or jog
  • Able to lift up to 50 lbs.
  • Excellent customer service skills with the ability to maintain a professional demeanor in a challenging, dynamic environment and with all levels of patrons
  • Proficient in Microsoft Word, Excel, and Outlook
  • Ability to work independently and in a team
  • Intuitive decision-making and response
  • Strong organizational and communication skills
  • Strong attention to detail
  • Comfortable with public speaking
  • Comfortable dealing with a wide array of guests and customer service situations
  • Ability to perform crowd control by providing clear guidance and direction
  • Bilingual preferred

Please send resume and cover letter with salary expectations to hr@sdnhm.org. No phone calls or drop-ins please.

Cafe Attendant (Part-Time, Regular)

The San Diego Natural History Museum is seeking enthusiastic and friendly part time Café Attendants to assist guests at our Cafe. The Café Attendant provides Museum guests an unparalleled customer service experience in a fast-paced, educational and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor.

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

MAJOR RESPONSIBILITIES:

  • Prepare food according to the instructed recipe, package items for sale, make coffee
  • “Clean as you go” for each work station
  • Change trash as needed
  • Keep track of current stock levels for all items in use
  • Maintain accurate cash drawer through shifts
  • Provide consistent and excellent customer service to visitors, members, and staff
  • Other duties as assigned

QUALIFICATIONS:

  • High School Diploma or GED
  • Must possess valid food handler
  • The top qualification required is a friendly personality with a guest-focused attitude and a commitment to creating a welcoming and fun atmosphere for the Museum's visitors
  • Professional demeanor, reliable, and hardworking
  • A background in customer service, hospitality, or retail with experience in cash handling is desirable
  • Familiarity with Balboa Park a plus
  • Must be able stand for long periods of time and communicate verbally for the majority of each shift
  • Ability to learn processes, procedures and information quickly
  • Ability to lift up to 20 pounds

Qualified applicants, please send resume and cover letter to hr@sdnhm.org No phone calls or drop-ins, please.

Summer Camps Volunteer Liaison (Full-Time, Seasonal)

The Summer Camps Volunteer Liaison is responsible for coordination and management of summer camps aides and assisting with routine administrative tasks associated with managing volunteers. The person in this role is instrumental in establishing the connection to our mission and effectively onboarding and supervising summer camps volunteers in the Museum. Thus this position requires exemplary interpersonal skills and strong organizational and time management skills.

MAJOR RESPONSIBILITIES:

  • Management and Supervision of summer camps volunteers
    • Successfully recruits volunteers to assist with summer camps.
    • Conducts all initial correspondence by email and phone with prospective volunteer/intern applicants; maintains active communication with applicants through the entire onboarding process.
    • Schedules all prospective applicants for interviews and trainings.
    • Conducts interviews and background checks on all applicants and determines eligibility for participation in the volunteer program.
    • Maintains schedule to insure full coverage for all camps.
    • Works closely with the Education Department to:
      • Evaluate and coach volunteers
      • Insure camps run smoothly and steps in to help when needed
  • Supervises campers during the camps aides lunch break.
  • Performs administrative tasks associated with volunteers
    • Maintains both electronic and paper files.
    • Enters new volunteer records in volunteer databases.
    • Provides directions on timekeeping and monitors compliance.
    • Updates volunteer records as required (address changes, status changes, transfers, etc.)
    • Assists Director of Volunteers on special projects as needed.

KNOWLEDGE AND SKILLS:

  • Highly organized and detail oriented with strong administrative skills.
  • Professional manner and ability to maintain confidentiality.
  • Must be able to successfully interact with a very broad range of individuals of varying ages, ethnicities, interests, experiences, socio-economic backgrounds, etc.
  • Skilled in MS Word, MS Powerpoint, Windows and Excel.
  • Excellent written and oral communication skills. Must have the ability to compose clear and concise correspondence regarding the relevant subject matter.
  • Knowledge of Volgistics or other comparable database programs is a plus.

QUALIFICATIONS:

  • Ability to successfully onboard volunteer staff.
  • Administrative experience with volunteer programming strongly desired.
  • Prior volunteer or intern experience is desired.
  • Experience working successfully with high school and college aged students.
  • Bachelor’s or Associate’s degree required.

This is a 30 hour per week (Monday – Friday) seasonal, position from April 1–June 30, 2017 and then becomes a 40 hour per week seasonal position from July 1, 2017–September 1, 2017.

Qualified applicants, please send your resume and cover letter including salary expectations to hr@sdnhm.org No phone calls or drop ins please.