Employment

Available Positions

Museum Educator
Cafe Director
AV/IT Technician
Visitor Services Associate

The San Diego Natural History Museum is an Equal Opportunity Employer.

Interested in becoming a volunteer? View our current needs .

Museum Educator (Part-Time, Regular)

The Museum Educator will provide dynamic mission driven education programs and public programs to grades K-12 using an interactive, engaging, participatory style reflecting inquiry-based teaching methods and supporting the unique curatorial voice of the NAT.

MAJOR RESPONSIBILITIES:

The Museum Educator will primarily facilitate hands-on classes at school sites and occasionally, hands-on classes at the Museum. Primary concentration will be on education programs for school groups. In addition, he/she will participate in public programs and will provide instruction for winter, spring, and/or summer camps. This is a Part time position.

DUTIES INCLUDE:

  • Primary focus will be to facilitate the Museum’s natural science program offerings. Museum Educator should expect to facilitate and participate in a wide variety of education and/or public programs fitting with our mission and the Museum’s collection. Additional programming includes but is not limited to, camps, family days, birthday parties and public outreach events.
  • Museum Educator may be asked to design, develop, update, and/or evaluate current education programs or curriculum
  • Inspire students in a positive and engaging manner to create a dialog among students
  • Establish and maintain a professional rapport with classroom teachers, school staff, and Museum staff
  • Represent oneself and the Museum in a professional, respectful, and courteous manner
  • Maintain a safe environment in classrooms, offices, exhibitions, and education facilities
  • Preparation, instruction, and clean-up of any rooms and/or material used during education programs
  • Communicate any restocking and/or updating that may be needed in any of the hands-on kits to appropriate staff
  • Other duties as assigned

QUALIFICATIONS:

  • B.S. degree in Education, Environmental Science, or a related field
  • 2-3 years of related experience working in a public setting or informal education organization is preferred
  • Background working in a public setting – implementing programs with children and adults
  • Experience teaching elementary and/or middle school formal or informal classes preferred
  • Demonstrated handling of oneself in a professional manner
  • Bi-lingual in English and Spanish a plus
  • Knowledge of current MS Office applications: Excel, Word, PowerPoint, and Outlook
  • Working knowledge of Promethean or Smart Boards a plus
  • Ability to climb stairs, stand upwards for several hours at a time, lift up to 30 pounds frequently, work and/or type at a desk for several hours at a time
  • Current driver’s license and reliable transportation
  • Ability to work a flexible schedule that includes a minimum of two weekdays each week, and weekends as need
  • Ability to work under minimal supervision and in a collaborative environment
  • Strong verbal and written communication skills

To apply please submit resume, cover letter outlining your experience, and three professional references to hr@sdnhm.org. Please include the following in the subject line of your email “ME Application- YOUR LAST NAME.FIRST INITIAL” (example: ME Application-Smith. P.) No phone calls or drop ins please.

 

Cafe Director (Full-Time, Regular)

The San Diego Natural History Museum is seeking an experienced, full-time Café Manager to provide superior customer service to Museum guests while providing guidance and support to Café Attendants.  Excellent interpersonal and communication skills are required, with the ability to solve customer problems quickly and efficiently, while upholding Museum initiatives and standards. Candidate must be trustworthy, professional, and positive at all times as this position is primarily focused on providing an interactive guest experience while leading a team of Café Attendants.

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

MAJOR RESPONSIBILITIES:

  • Manage all operations of Museum Café – including front and back of house, managing staff, and supporting internal Museum functions.
  • Develop health Cafe Menus.
  • Develop the Café annual budget and meet annual performance goals.
  • Manage the inventory of food, beverages and supplies for the department
  • Oversee POS
  • Manage daily opening and closing procedures
  • Reconcile daily sales and report to accounting.
  • Report and track various food & beverage numbers, both internally and externally
  • Assess Café needs and assign tasks as necessary
  • Supervise, train, coach and provide support to Café Attendants
  • Keep associates up-to-date on current promotions, programs, and procedures
  • Other duties as assigned 

QUALIFICATIONS:

  • College degree or equivalence experience
  • 5+ years of restaurant management experience and/or culinary experience.
  • Experience managing liquor sales and/or inventory
  • Experience with a database driven POS required
  • Must possess valid food handler card
  • Intermediate Microsoft Office skills
  • Strong math aptitude
  • Comfortable with public speaking and leading a small group
  • Comfortable dealing with a wide array of guests and customer service situations

Please send resume and cover letter with salary expectations to hr@sdnhm.org. No phone calls or drop-ins please.

Visitor Services Associate (Part-Time, Temporary)

The San Diego Natural History Museum is seeking enthusiastic and friendly part time Visitor Services Associates (VSA’s) to assist guests at our Admissions Desk and the 3D Theater on the weekend. VSA’s provide Museum guests an unparalleled customer service experience in a fast-paced, educational and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor.

MAJOR RESPONSIBILITIES:

  • Greeting guests of the Museum.
  • Stationed at the Admission Desks selling admissions, memberships, and programs.
  • Stationed at the entrance of special exhibitions checking tickets and directing guests (if applicable).
  • Stationed at the Museum’s giant-screen theatre, assisting guests with seating and 3D equipment.
  • Provide consistent and excellent customer service to visitors, members, and staff.
  • Other general visitor services duties, including but not limited to: Describing Museum exhibitions with interest and accuracy; monitoring the cleanliness of exhibitions throughout the day; answering incoming phone calls professionally; and, keeping up-to-date on current promotions, programs, and procedures

QUALIFICATIONS:

  • The top qualification required is a friendly personality with a guest-focused attitude and a commitment to creating a welcoming and fun atmosphere for the Museum's visitors.
  • Professional demeanor, reliable, and hardworking.
  • A background in customer service, hospitality, or retail with experience in cash handling is desirable.
  • Familiarity with Balboa Park a plus.
  • Must be able stand for long periods of time and communicate verbally for the majority of each shift.
  • Ability to learn processes, procedures and information quickly.

Weekend and holiday availability is required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day. This is a part time, temporary position through September 5, 2017 with weekly hours ranging from 8 – 24 hours. VSA’s enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo.

Qualified applicants, please send resume and cover letter to hr@sdnhm.org No phone calls or drop-ins, please.

AV/IT Technician (Full-Time, Regular)

The San Diego Natural History Museum is seeking a self-motivated, technically knowledgeable person with a willingness to learn to support institutional audio/visual and information technology needs. The ideal candidate will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor. This is a full time position with all benefits. 

MAJOR RESPONSIBILITIES:

  • Operate the Dolby 3D Digital Theater System for both daily movies and lectures
  • Attend to the AV/IT requirements of events throughout the museum
  • Maintain, diagnose, and troubleshoot AV/IT hardware, software, and peripherals
  • Use ticketing systems and be point of contact for more advanced issues
  • Provide support to other AV and IT needs as they arise
  • Provide consistent and excellent customer service to internal and external customers

QUALIFICATIONS:

  • Must be punctual and dependable
  • Two years of prior AV/IT experience required
  • Intermediate computer (PC/Mac/Cell) hardware/software/peripherals knowledge and  intermediate AV technologies knowledge required.
  • Must have a flexible schedule and be able to work nights, weekends, holidays and some very early mornings
  • Ability to climb stairs, lift up to 50 pounds, and work at a desk for several hours at a time
  • Prior customer service experience preferred
  • Experience working in a non-profit organization preferred

Qualified applicants, please send resume and cover letter to hr@sdnhm.org No phone calls or drop-ins, please.