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Membership FAQs
Do you share my e-mail address or postal address with anyone?
Your e-mail address will never be traded or released to any outside organization. On occasion, we do share our mailing list with like-minded groups. If you prefer that we do not share your mailing address, please contact the membership office.
How do I contact the membership office?
The membership office is open Monday–Friday, 8 AM–5 PM. Phone: 619.255.0275, you can also contact us online.
How do I find out which science centers are included in the ASTC passport program?
Go online to http://www.astc.org/sciencecenters/find_scicenter.htm
How do I know my temporary login name and password for the website?
This information is included on your membership card.
If you need assistance or if your membership card looks different than the one above, please contact:
619.255.0275
Online
How do I purchase a gift of membership?
Contact the membership office.
619.255.0275
Online
How do I renew my membership?
Contact the membership office or go online to https://tickets.sdnhm.org/public/default.asp If this is the first time you have accessed your online account, you will need a temporary login name and password.
How do I update my address, e-mail and phone number?
Contact the membership office or go online to https://tickets.sdnhm.org/public/default.asp If this is the first time you have accessed your online account, you will need a temporary login name and password.
How long does my membership last?
Memberships run from one year from the date that you purchased the card.
How much of my membership is tax-deductible?
| General Membership | ||
| Category | Cost | Tax-deductible portion |
| Student | $25 | $0 |
| Senior | $35 | $0 |
| Dual Senior | $55 | $0 |
| Individual | $55 | $0 |
| Grandparents | $70 | $0 |
| Family | $70 | $0 |
I lost my card. How do I get a new one?
Contact the membership office and we’ll send you replacement cards.
I received my membership card, but my spouse did not receive his/hers. What should I do?
Contact the membership office and we’ll send you replacement cards.
Is the Reuben H. Fleet Science Center or the Birch Aquarium included in my ASTC Passport Program (available at the Century Plus membership and above)?
No, cards are NOT honored at institutions within 90 miles of the science center where the membership was purchased. (This is the policy of ASTC, not the San Diego Natural History Museum.)
My membership cards and thank-you letter never arrived. What should I do?
Contact the membership office and we’ll send you replacement cards.
What are the benefits of becoming a museum member?
Join now and visit all year long—for free! It's a wonderful way to spend time with the family or entertain out-of-town guests. Plus, a membership pays for itself in just a couple of visits!
When should I receive my membership cards?
Cards and letters will be mailed to you within three weeks of your purchase.
Where can I signup to become a museum member?
Please click on the Membership link on the top navigation bar to be directed to our membership area.
Who can purchase a senior membership?
Persons who are 62 years of age and above qualify for senior membership. To purchase a dual senior membership, one person must be 62 or older.
Who is included in my family membership?
Two adults and children under the age of 18 living in the same household.
Who is included in my grandparents’ membership?
Two grandparents and grandchildren under the age of 18.
Why don’t you give membership cards to children?
Children under 18 are included in their parents’ or grandparents’ memberships. They do not need a separate card.
